[Resolved]  Airtel — AIRTEL PREPAID RECHARGE FAILURE

Address:

Pune, Maharashtra

A sum of Rs. 333 was recharged for the Airtel No.[protected] on 21.02.2011, 12:45 p.m. through ICICI online banking.

The transaction reference is as under:
BIL/[protected]/0117/[protected]/91973 DR

Despite successful debit at the site, I received a message stating "Your recharge request could not be processed. Please try after sometime."
On calling up Customer Care, i got an assurance that the amount will be added to my balance. I received a request reference no: CANRC[protected]
However, the balance has not been added.

Kindly do the needful to update the recharge amount against the No.[protected]

Regards,
Gokul Panigrahi