[Resolved] Airtel — Mobile number deleted | |||
I was aware that if a customer doesnt use the phone for more than 3 months the number gets disconnected permanantly, so i bought a dual sim phone so that i can use my old airtel number as well as the new vodafone number, so my airtel number was connected to the network even if i wasnt making or reciving calls, but i used to receive msgs on airtel number, I even had enough balance on it, on top of that i converted my number into lifetime prepaid number, I did not receive any call from airtel to inform me that they are disconnecting my number or dint even sent me any sms and deleted my number, I went to the airtel gallery which is 14 KMS away from my place to know that i cant get my number back since it has got deleted and it will take more than 15 days to know which dealer has got this number for resale, and i was also told that i will have to shell out money to get my own number back .... WOW !!! pay for getting ur own number back when you are not at fault, wonderful policy !!! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
my mobile number was [protected]
Reply
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information