[Resolved]  Airtel — RECHARGE BUT CONNECTION NOT STARTED

Address:Delhi

I Have recharge Digital tv on 5th June 2013 and mail to digitaltv with proof of payment but still my connection not started, Error massage shown on my TV screen is dear customer your account is suspend due to
negative balance please recharge your account to resume service. I already wrote several mail To customer care and also try to call his customer care help line but i am not able to connect with them.customer care executive called us but i am not satisfied with his suggestion so kindly take some action and restart our connection as soon as possible.
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Aug 14, 2020
Complaint marked as Resolved 
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AirTel — Services not started

My name is Surya Prakash Mishra from Malad (East) Mumbai.
I have Switch My Connectoin on 24th of March from Postpaid to Prepaid. I have clear all the Amounts to Malad Airtel Gallery puchase a new card of same number of 100/Rs. on same day & submitted all the necessary documents.I have visited more then 5 times their .Every time they are giving different excuse.your service will get started today evening from 4 days.
Plz help me out to start my service.
I have taken airtel connection 2 week back after some time they bared my service . I need my service to be release i am facing lots of problem because of this . I am doing night shift so you can undersatnd mobile is so much important for me at that time .

My no That to be Activated[protected]postpaid)
And my current no that is prepaid[protected]

Airtel DTH — dth connection not provided

I had bought lg lcd tv in 12november 2009 with scheme of free dth airtel connection.but dth connection not provided yet.I have sent all the necessary documents and demand draft of 199 Rs/- for FREE Airtel DTH connection on 18th Nov. But there is no contact from your side for same.(id provided by Nidhi Gupta" <[protected]@solutions-intg.com> 2706)

So please arrange the Free DTH connection of Airtel with 3 moths subscriptions asap.

My unique registration or customer identification number is
DTHAHME16110944.

and contact no is [protected] email address ([protected]@yahoo.com)

AirTel — non connection of DTH

To,
Airtel
The Area Manager,
Customer Care Office,
DTH SERVICE,

Sir,

Sub: Complaint regarding non connection of DTH connection.

I have to state that the unproffessional way in which the service is being provided in NABARD NAGAR, THAKUR COMPLEX KANDIVALI EAST, MUMBAI- 400101. My consumer id is [protected]. My previous complaint id: 3087444. The Government Department like working is highly undesirable. I would in future advise not to tkae connections from the provider.



Cannot Thank you. Extremely Unhappy with such a poor service. Your call center keeps on delaying the date of connection. Today they have given date for 22 June 2010. Earlier time was given for 17 June 2010.


Yours faithfully,


(Ajanta Khaklari).

Airtel DTH — Recharge

I have recharge my account for Rs 1057 after 2 days my account balance is -9 (negative).I have conformed 3 times with customer care officer. and after the conformation i have recharged my account.

Airtel DTH Recharge — recharge

I have paid by credit card Rs. 301/- for cable DTH TV renewal for Account No. [protected]. The order No. is 35338423. But still it is credit and
the connection is disconnected. Pl. check.

AIRTEL TV — recharge amount does not get

Dear Sir, I recharge my self in 8th of this month, but now tow days between this though my TV connection does not get.
ID no-[protected]
RMN-[protected]
Namaste Anil,

This is to inform you that your concern listed on 09 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Anil,

This is to inform you that your concern listed 09 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Anil,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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