[Resolved]  Airtel — RECHARGE FAILED BUT AMOUNT NOT REFUNDED

AirTel — not got recharge amount

dear sir

i am using airtel no [protected] (andhra pradesh), went bombay for some work, their i was recharged
the talk time with 100 rupees but the talk time not yet updated it showing 00.00
transaction id[protected].
can you find into the details and revert back to me immediatelly
thanking you sir
vinod kumar
[protected]

AirTel — Recharge Failed

I recharged airtel mobile through online .Money deducted but mobile is not recharged. I informed to respective person .Still now i did not resolve. I attached proof of receipt

mobile : [protected]
mail : [protected]@gmail.com

Namaste Mr. Kumar,

This is to inform you that your concern listed on 13 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Kumar,

Further to our discussion dated 13 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Kumar,

We would like to inform you that your concern listed 13 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33