Airtel — Recharged - but bbm service not activated!
Jaipur, Rajasthan, India
Number : [protected]
Blackberry Pin : 29e8e3d7
Yuvraj Singh Rathore
The customer service of airtel is going worse day by day . I recharged My BBM PLAN of Rs 129 . I am not able to use my blackberry handset even after being charged for its services. I have lots of work which i have to complete using it which is all pending. I called the customer service of airtel more than 12 times @7070 Blackberry Helpline Number , they told me to wait for 24 hours , i waited , next day they told me the same and gave me a complaint number , its been more than 5 days now , even now when i called they said " Sir you haven't picked our call , now you have to get a new complaint number " . Such a pathetic customer service . I have to recharge 10 rs extra every day to call these frauds and launch a new complain . And wait 121? Please dont waste your time dialing this number . You'll follow the steps and thn a lady says " Hum apki call airtel adhikari ...." etc.. and then they will disconnect the call. You'll be frustrated . They compel us to abuse them . Now i cant even recharge another blackberry plan . It was huge mistake of choosing airtel . I regret it . Airtel i love your broadband service , but being such a loyal customer with u what do i get..??? such pathetic customer service is not expected.
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