Airtel — Reduction of money from main account inspite of 2g recharge | |||
Sir, i recharged my airtel number by 145 2g net but still they deducted 369 rupees from my main account. Their attitude is so irresponsible that they are saying i am free to go customer care or wherever.they have harassed me by doing so before also but at that time atleast they gave my money back but now they are saying they wont give me my money back. I feel very much harassed. Was this information helpful? | |||
 6 Comments | |||
Comments
SIR,
I WANT TO DRAW YOUR KIND ATTENTION THAT, AS I THE CUSTOMER AND MOBILE NUMBER IS [protected] AS I HAVE PUT THE VOUCHER OF RS. 222 ON DATED 22 DEC. 2009; BUT THE AMOUNT HAS NOT BEEN TRANSFERED T O MY SIM AND AT THE SAME TIME WHEN I CONTACTED TO CUSTOMERCARE 'SATNA' MADHYA PRADESH, THEY SAID YOUR SIM IS DEACTIVE, THEY DID NOT TELL ME WHY THE SIM WAS DEACTIVE AFTER 1 MONTH O[censored]SE EVEN I HAVE GIVEN ALL MY DOCUMENTRY PROOF AND THEY TOLD ME TO PURCHASE NEW SIM. EVEN THOUGH I PURCHASED NEW SIM BUT THE AMOUNT ARE NOT TRANSFERED TO NEW SIM. PLEASE GIVE SUGGESTION REAGARDING THIS ON MY EMAIL ID- RAKESH.[protected]@YMAIL.COM OR MY BSNL MOBILE NUMBER [protected].
THANKS
I WANT TO DRAW YOUR KIND ATTENTION THAT, AS I THE CUSTOMER AND MOBILE NUMBER IS [protected] AS I HAVE PUT THE VOUCHER OF RS. 222 ON DATED 22 DEC. 2009; BUT THE AMOUNT HAS NOT BEEN TRANSFERED T O MY SIM AND AT THE SAME TIME WHEN I CONTACTED TO CUSTOMERCARE 'SATNA' MADHYA PRADESH, THEY SAID YOUR SIM IS DEACTIVE, THEY DID NOT TELL ME WHY THE SIM WAS DEACTIVE AFTER 1 MONTH O[censored]SE EVEN I HAVE GIVEN ALL MY DOCUMENTRY PROOF AND THEY TOLD ME TO PURCHASE NEW SIM. EVEN THOUGH I PURCHASED NEW SIM BUT THE AMOUNT ARE NOT TRANSFERED TO NEW SIM. PLEASE GIVE SUGGESTION REAGARDING THIS ON MY EMAIL ID- RAKESH.[protected]@YMAIL.COM OR MY BSNL MOBILE NUMBER [protected].
THANKS
Namaste Shweta,
This is to inform you that your concern listed on 30 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 30 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Shweta,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — Not recharged inspite of giving money earlier
i am mudit sharma i have giving the 98 rs. to the dealer yesterday he recharged my account with 98 rs. but till now my acc. is o/s so i am in a grat trouble. please help me.[protected]