[Resolved] Airtel — refund of excess bill paid | |||
The worst, I mean the worst service provider ever..and this is I think 100th time im stating the reasin to others...The issue was I had made excess payment through online mode(payed twice the bill amount due to some technical error)the payment was done online two months back,,from then on I have witnessed the terrible customer service who r not meant to receive the call but to receive and disconnect inbetween.and every time a call back will be assigned by the cust exec and which I never received a call till now....I have the call recordings of some calls wen it was disconnected..please help me or atleast help the society from so called a illegitimate and fraud company... I am from bangalore [protected]@gmail.com [protected] Was this information helpful? | |||
Nov 21, 2016 Complaint marked as Resolved Verified Support Jan 23, 2013 Airtel Customer Care's response Namaste(abhi9999richie), Further to our discussion dated 18 Jan. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress. We assure you that we are committed to resolving the issue to your satisfaction. For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste (abhi9999richie), We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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Bharti Airtel — Refund of Excess Payment
My airtel Phone no.[protected]> Due to error in the website Payment of bill made thrice reference nos.26/11/2009 74477489330022181170431 BHARTI AIRTEL LTD Rs. 1,050.00(DR)
24/11/2009 74477489329022096965845 BHARTI AIRTEL LTD Rs. 1,050.00(DR)
24/11/2009 74477489329022096965720 BHARTI AIRTEL LTD Rs. 1,050.00(DR)
Two payments were to be refunded whereas only one has been refunded 0n 03/12/09. One more is required to be refunded.