[Resolved]  Airtel — Regarding Change of Name wrongly registered on my name

Address:East Delhi, Delhi

I am using an Airtel prepaid number from July 2008. Recently when i downloaded a app on my smartphone it showed the number registered in the name of Chandan. Although i got it registered in the name of my father Mr. Rajesh Kumar Saxena. Now when i contacted their office, I got the answer that there is no solution to this Problem and the name cannot be changed. It would be a big problem for me in case the sim is lost or is damaged. So kindly help me in getting the number in my name or the original name i.e. my father's. Its the only contact number in all my Contacts and i cannot afford to lose it. I am ready to provide all my original documents again and all the details about this number in last 4.5 yrs.
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — change name

my id 14126271 WAS using by anathor name VIVEK JOSHI. but now it is given to DURGESH PANDE inplace of VIVEK JOSHI please put the name of DURGESH PANDEY
Namaste Ansh,

This is to inform you that your concern listed on 01 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Ansh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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