Airtel — REGARDING MY RECHARGE OF DTH ,CUSTOMER ID-[protected]

Address:Jharsuguda, Odisha

Sir/Mam

This is SAMARJIT SINGH CUSTOMER ID-[protected](AIRTEL DTH CUSTOMER ID), RECARGED MY DTH ON 5Th OCTOBER 2013, THROUGH THE INTERNATE BANKING OF AXIS BANK, BUT I DID NOT GET THE AMOUNT IN MY DTH ACCOUNT, ALSO I HAVE LODGED COMPLAIN SO MANY TIME BUT THE CUSTOMER EXICUTIVE DID NOT TAKE ANY RESPONSE SERIOUSLY, AND ALMOST ALL TIME ASKING FOR PROBLEM, GIVING THE COMPLAIN NUMBER BUT NEXT DAY THEY FAILS TO SOLVE THE ISSUE, ALSO WHEN I WANT TO TALK ABOUT MY PROBLEM, THEY KEEP ON THE HOLD MY CALL FOR LONG LONG TIME, KINDLY RESOLVE THIS PROBLEM AS SOON.

REGARDS
SAMARJIT SINGH
MOB-[protected]
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Namaste Mr. Singh,

This is with reference to your post dated 09 October 2013. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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