[Resolved]  Airtel — Regarding prepaid balance theft by airtel

Address:

Rewa, Madhya Pradesh

Prepaid Balance theft By Airtel by automatically activating AL friends chat service

Dear Nodal Officer,
I,m the customer of Your Airtel prepaid No. [protected].I had register my no. in your DND service and a month ago airtel had automatically activated AL Friends Chat service at my no. and starts deducting Rs 30 pe sms. I had complained several times on your customer care but they said they will look into this matter and disconnect my call.Today Airtel has deducted Rs.10 from my prepaid Balance eventhough my balance was Rs. 1.83 only.and send the SMS stating that My chat service has been renewed.When i checked my balance it was Rs. -8.83 (minus Rs. 8.83).So pls look into this matter and disable all the addon services that has automatically been started by Airtel itself on my No.and Return all my prepaid balance that your co. has taken.

Yours
RAHUL KHARE
M-[protected]
E-mail : khare.[protected]@gmail.com