[Resolved]  Airtel Service — Airtel bill for the month of Bill Date: 12-Dec-2011

Address:

Howrah, West Bengal

Mr Bhakta Raj Patra airtel Number: [protected]
Tech Mahindra Account Number: [protected]
Tech Mahindra Bill Number: [protected]
EM-4/1 Sec 5 BIPL Buildg 6th Floor Salt Lake Bill Date: 12-Dec-2011
BIPL Building Bill Period: 11/11/11 - 10/12/11
Kolkata WB Due Date: 30/12/11

Your Dynamic Credit Limit: 1,200.00



Your Account Summary

Previous Balance Payments Adjustments This Month's Charges Amount Payable By 30/12/11 Amount Payable After 30/12/11
330.05 330.05 0.00 2816.97 2816.97 2,957.82

[protected][protected][protected][protected]

This Month's Charges

One Time Charges 0.00
Bill Period Charges 99.00
Usage Charges
Call Charges 230.50
Value Added Services 2964.10
Roaming 0.00
Discounts -739.70
Last Bill Period Late Fee 0.00
Taxes 263.07
This Bill Period Charges 2816.97

This is to inform you that i used to pay Airtel mobile bill regularly as per the scheme choosen by me is airtel 99 cug plan & GPRS of Rs98/- scheme but all on a sudden without my consent they have provided me service of 3G Plan which not in my knowledge. after 3 month i come to know that they have provided the information with the bill amount of Rs 3000/-.On the same i enquire that they have provided me a service of 3G connection. For which i got a huge mount of rent.This 3G connection they have been provided forceably & on enquire from the customer service i come to know that though i have used the 3x mobile they have provided 2months free 3G services but in 3rd month instead of removing the 3G connection they have extended the services for which my bill amount increased.
It is totally astonishing me how without request they are providing 3G connection while i have option for Rs98/-GPRS scheme. I have alrady informed them to leaveoff the amount which has been charged other wise i not pay.
inspite of my warning they have also extended the service without disconnecting.
So Please take appropriate step to decided what type of steps to be taken against Airtel.