[Resolved]  Airtel Services — Not Deactivating SMS pack

Address:Budaun, Uttar Pradesh

Not Deactivating SMS pack

I have started the SMS pack of 36 in airtel and now I want to Deactivate it but they not deactivating it , i have contacted many times to CUSTOMER CARE but they said that they are unable to do it. I try to dial *777*0# as they told me several times but it didn't work and ultimately every month they autorenew the sms pack. I dont understand why airtel cheated his customers like that the only option I have left is to stop airtel number connection. My mob no. is [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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hi,
Sorry to say but i am receiving the sms regarding cricket news on regular basis.You are deducting the amount also for this services without any consult of mine.So please stop sending this sms to me and also stop deducting any amount.

Dont send any chargable sms to me in future.


Regards,

Najib

[protected]

Airtel Services — AIDS complication in my airtel connexion

dear sir,

i have detected AIDS complication in my service provider with my number [protected](lifetime prepaid),i.e, 1. i can not able to call all my local landline numbers(duration: all the day; time of the problem sighted : nearly two months) though i have enough balance. 2. whenever i try complaining on airtel nop service the following msg comes everyday at about 2pm :

This is to inform you that our team is working to resolve your complaint and we shall revert shortly regarding the same.

3. the duration of nop service can only be best enjoyed from 12am to 8am.
4. though i had registered with airtel do not disturb service( no. A[protected]) i sometimes receive foul advertises.
5. when dialing 121 or 12150 or [protected] the recorded voice replied that- this is not a valid number, plse check the number and try again.

these above stated AIDS complication with my connexion are not cured even after contacting [protected]@airtelindia.com. the only cure i get is the consolation( as if they are prescribing me to eat the fish head to eradicate my AIDS).
any resistance?
Sir,
we have not subscribed to Jumaani_wap_sub on our tele no - [protected] but the subscription is being continuously deducted for the same. our efforts to stop the deduction through airtel care have not succeeded.

you are requested to take up the matter with the Airtel to stop the above deduction forthwith

regards
Ravi

AirTel — Incorrect sms

I have recieved incorrect sms in airtel then my balance is losses. Suddently iam call to airtel customer service centre. But continuesly above 7 times 3hour calling but no reaction.

Airtel — Incorrect information in Daily Pack of sms

On 3rd Apr, at I have subscribed to daily pack of sms from airtel service provider. In the menu it displyed that 100 sms are applicable. After the activation of the package, it indicated that i have 400 sms in the account. When I started sending messages assuming 400 in hand, it started deducting money from my account. This a wrong way of fooling the customers by airtel service, indicating that 400 are balance and deducting the charges. Before 1 month back, they provided 400 sms which is reduced to 100.

When called the customer care, they are not responding correctly. They are taking it as a suggestion but not willing to convince or agree to their mistake.

The connection is lost while travelling from the aarey colony. I have lost nearly 50 rs, with their wrong information of sms. Please help me in getting back the money.
I received the amount that was been deducted but still the message confirmation after subscribing to the Daily Pack of sms displays 100 messages offer. But the balance option of messages displays 400.

At the same time, while travelling from the Aarey Colony (Mumbai) there is no network available in the area.Pin code of Aarey Milk Colony, Maharashtra is 400065.

Airtel Services — Airtel alerted my Lifetime SIM to someone else

The SIM (Airtel lifetime I had purchased by paying Rs.999.00)and the then the No [protected] was alerted to me(Sanghamitra Swain ) I would like to claim 10,00000 (Ten lackh) as the company alerted the SIM to someone else

Airtel Services — issues in billing

We have 32 postpaid connections under CUG plan.
We are facing frequent problem in getting the bills in time and after payment not crediting the same in respective account against the mobile bills since Jan 2011 due to different bill cycle.
We have approached and Nodal Officer appointed Mr. Karthikeyan, as territory Manager to look after our queries.
Mr. Karthikeyan visited our office during Apr 2011 and promised to get the billing cycle in one cycle for all the connections and promised to send the bills in one CD.
Nothing happened till date even elapse of three months time and still we receiving peace meal bills in different ids and some bills in CDs
Whenever, we tried to reach Airtel, getting no response except acknowledgement saying that they will revert with suitable action within 48 hours.
We also requested to send all the bills to e-mail id madhu.[protected]@flyjac.com for making the payment in time also not yet considered.
To-day we have again contacted Mr. Karthikeyan and he in turn again promised to change the billing cycle in a month time but unfortunately it is hard to believe in view of experience received from Airtel.
In view of the above, we have decided to go for a mobile portability to idea for resolving all these outstanding issues.
Kindly forward all the updated current bills o[censored]ndermentioned mobile Nos immediately in order to make the full and final settlement before switched off to idea :-

Airtel/Reliance — Discontinued service without intimation

My mobile number[protected] was successfully switched from Reliance CDMA to Airtel but the same was discontinued from service having balance of 300 plus.
Now the airtel discontinued my service and said to contact reliance and not giving satisfactory response.

SIM is on my name
Nikhil Gupta
[protected]
I have activated Rs.3 sms offer how to deactivate it

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