[Resolved] Airtel — Sim card issued on someone else name | |||
Sir, My name is Rakesh Kumar Ojha. I lost my Airtel Moble number of 22nd April. I was using this number for about 7 or 8 years. When I had purchased this SIM card I has given my document to the retailer. Now, customer care is saying that it is not of my name. It is on the the name of Sukumar Gagai. They are not blocking this SIM card. I have contacted retailer for this concern. They are saying that , It might be a mistake of the Distributer, it is a fault of Distributer. I know one thing that I had given my documents when I had purchased that SIM card, That Airtel number is very important for me because I was using that number for more that 7 years. Details of the Airtel Sim was number- [protected] PUK code of my airtel number is.. 41563682 IMSI number- [protected] alternate number is- [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Airtel — My connection shows in someone elses name
Dear Sir,This is regarding the Airtel Mobile # [protected]. My Dad Mr. B.N. Singh got this number in February 2007 and gave required documents to full fill the formalities. However, all of a sudden he has started getting IVR instructions before every call to submit the paper work. Irony is when he called the customer service it was told that this is in somebody else's name.
I want to bring this to your attention that my father has the carbon copy which was given at the time of the new connection. How come Airtel has issued that number to somebody else when he is using it for more that 4 years now. I would request you to help us rectify this for him. Please find below the details of the number:
Mob# [protected]
Sim #[protected]
Name of the consumer - Bhagya Narayan Singh
Date of Activation - 01.02.2007
Address of the retailer -
Pawan Durbhash Kendra
Mohanpur
Sitamarhi
Bihar
Thanks & Regards,
Sushant Suman
Namaste Mr. Ojha,
This is to inform you that your concern listed on 29 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 29 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Sir
My Sim stopped working 2 days back. I have been using this sim since 2004, but I was shocked to see that this Sim is in the name of Ramesh… a person totally unknown to me. I had registered under my name and submitted my documents.
Now if I change my Sim, my number changes, and that involves a lot of hassles because my mobile number is associated with all my online work.
Please help me
Ranjana
My Sim stopped working 2 days back. I have been using this sim since 2004, but I was shocked to see that this Sim is in the name of Ramesh… a person totally unknown to me. I had registered under my name and submitted my documents.
Now if I change my Sim, my number changes, and that involves a lot of hassles because my mobile number is associated with all my online work.
Please help me
Ranjana
Don't worry dear
It was unfortunate that I didn't get that sim that time. But a lady I know with whom se incident happened and she got her name. You visit Airtel office in your city. You tell them your story. They will ask some questions related to call history and your own Documents like adhar And provide you the same number you lost. plz visit. relax
It was unfortunate that I didn't get that sim that time. But a lady I know with whom se incident happened and she got her name. You visit Airtel office in your city. You tell them your story. They will ask some questions related to call history and your own Documents like adhar And provide you the same number you lost. plz visit. relax
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54504
Pending
0
Resolved
21959
View all 54504 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Bharti Airtel — by mistake of retailer some is using my sim card
my name is MD.IMTIYAZ ALAM S/o MD .NIZAMUDDIN ADD:- PANDRA KANALI PURVEE, DHANBAD(JHARKAHAND) i bought a sim card about 2 years ago on id proof of mine after a year i found that the sim card i am using is not on my name no, [protected] and somehow i managed to have the registered name i discuss with the retailer from where i took this card i told him about this problem but he kept faking that he would solve my problem. even i don't know the no. registered on my name i want block that no please that no. or tell me how it could be done...