[Resolved]  Airtel — SIM got blocked

Address:Hyderabad, Andhra Pradesh

I took the sim with no [protected] from the airtel outlet at RTC 'X' Roads, Hyderabad on 29 June 2012. After 1 week I received a message form the airtel that the enrollment forms submitted by me are incomplete and to submit the forms again. When I contacted the same airtel outlet they said that there won't be any problem and issue will be corrected. But the sim got blocked on July 18.

On contacting them again, the airtel outlet personnels ill-treated me and took no steps to correct the issue.

After that I lost the faith the airtel outlet and I went to their Head office at Begumpet, Hyderabad where I Submitted the enrollment forms again on July25 .They said that my sim will be activated within 3 days.


It's 6th day today and till now SIM is not activated.
When I contacted the customer care they said that my newly submitted enrollment forms have not reached their office and I should submit the forms again (for the 3rd time!)

Please take necessary steps to correct the issue.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I'm a Airtel Prepaid user for past 4 years, last week when used it got disconnected.
I contacted Airtel office at Trivandrum, Kerala in order to rectify the problem but they are saying that number got temporarily disconnected because it was not in use for last two months. I already forwarded a compliant because of the Network connection problem in my area, a few months back.They didn't take any action and now they are saying that the number will be recycled very soon. And this is too much. My number is [protected]. Kindly do me favor to get my number back. It is much needed for my work, most of my clients and my friends are having this number only.
My name AJO ABRAHAM. Please reply to my mail Id: [protected]@gmail.com after taking sufficient action.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information