Airtel — sms auto renewal

Address:Tiruvallur, Tamil Nadu

respected sir/madam,

Today recharged with 100rs,,,,
but airtel deducted 26rs for auto renewal of sms pack,,

Its not necessary for me at all... every month its on auto renewal,,
and i losing my money,,,i cant able to deactivate the auto renewal service..

This is to take notice to Airtel that ,,
whether it has to stop auto renewal service which is not necessaryaat all for customers and
check that whether "*333*0#" works,,, its highly ridiculous,, to face this every month..that number not works at all... so many of my friends and customers facing this problem,,,of auto renewal,,,,

please take necessary steps to avoid this circumstances.. else airtel will has to lose customers,,,,
thanking you,,,
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Comments

I made a request to deactivate autorenewal of RC.18 SMS booster pack. They said RC 18 will be deactivated.
Then, I put RC 36 SMS booster pack on 01/04/2012.
Now again I got a message that RC 18 SMS booster pack has been renewed and the amount has been debited.

No action that has been taken on my complaint.
The complaint was given on 24/03/2012 . They again renewed RC 18 on 03/04/2012.
If the service has been deactivated why I was charged again ?

Unique Service Request number[protected]

I tried calling 198 also to again give complaint. That too not working.

I ported from vodafone to airtel. Now I feel vodafone is much better than airtel.

Regards,
Deepika

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