[Resolved] Airtel — prepaid customer | |||
Hi this s about airtel customer care, •a couple of weeks ago i wanted ask a doubt of getting dns failed error in prepaid no, •i used i get this mesage daily many times,so i tried to call 121, [protected] [protected], 198, 12188, none of these numbers took me to a customer care executive believe me i waited patiencely to speak to them later i got connected they asked me to press 1 •if i willing to continue the call to a customer exe,, then after i press 1 it would say to know the balance of recharge DIAL 121 ash 3it gets disconnected, many many many times i tried ,when i want to ask some doubt , •i have to wait in a queue loooooooooooong queue,easily we dont gt 0 or 9 to spk to a customer care executive, •if we get and press, it would please wait while we transfer to a customer care officer shortly pl stay on line..... •and then line gets disconnected. this is toooooooo mush , see we all are working we cant spent hours of time to clarify a doubt, •wont believe from 8pm to 11:30pm, i tried to ask a doubt , the doubt is i wanted to conenct an internet to a laptop •via samsung corby mobile, after having installed a tool to get connected, it had asked me used id password, •i asked samsung care they asked me to call airtel ,you wont believe , i called up airtel customer cre and putit in loud speaker •and called samsung customer care simultaneously with another phon ,i spoke for twice to samsung ,but not a single timeto airtel, •check ur caller idendity how many times i called, this is reallyyyyyy really irritating me riaz Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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