[Resolved]  Airtel Telemedia Services — Disconnection of Landline

Address:

Mumbai City, Maharashtra

Re : Airtel Telemedia Services
Landline No. 40416666
Account No. 12406826
Company - Seair X Press Logistics Pvt. Ltd.
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Dear Sir/Madam,

With reference to the above telephone landline we had sent mails to Airtel since 12th July, 2011 for change in plan or if not disconnection of the present conncection. But we did not get any response. We have continously mailed them since
then and also called the customer care office but unfortunately we have not received any response. We had clearly informed Airtel that we are in the process of down sizing and will not require the present service whose charges were
on high side and we had minimum usage.

Infact to save overheads we have shifted from the earlier premises to the below mentioned premise. We had clearly indicated to Airtel that if they will not give us a solution they better stop the service as it would be better for us to continue with other service providers. But till date we have not got any response. Whenever we have been sending mails we are just getting response that someone will contact us and solve the problem.

Even though we have asked them to disconnect the landline they have kept the service working which we feel that Airtel is doing on purpose.

We request if someone could please look into the matter as Airtel is a big company and they will try to force things on us.
If required we will forward you the mails sent. We are now no longer interested in continuing with Airtel and want to solve the matter once and for all but provided somebody contacts us.

Best Regards

Prashant Narwankar
Director
Seair X Press Logistics Pvt. Ltd.
32, 3rd Floor,
Shivaji Chatrapati Market Building,
Beside Manish Market,
Mumbai 400001.
Maharashtra, India.
Tel [protected] / 36
Mobile[protected]