[Resolved]  Airtel — Deliberate delay by Airtel in processing mobile number portability(Mobile No. [protected])

Address:Thane, Maharashtra

Dear Sir,

I am a Airtel consumer of Mumbai circle(Mobile No.[protected]).I would like to draw your attention towards deliberate delay by airtel in processing my request to port my no. to Vodafone.I had applied for number portability from Airtel to vodafone on 6th April after receiving my unique porting ID(AM159155).However till date there is no response from Airtel on this issue.When I enquired from Vodafone's local representative here at Thane,he informed me that Airtel has sent them sme misleading information because of which they are unable to process my request.I lodged a complain with Airtel also on this account(Request no.CMPRO[protected]) but I am still to hear from them.

I would like to draw your attention towards this harassment and wish to express that consumers were better off when government has not announced such sophisticated policy which is hard to be implemented in our country because of the lost moral values and innate greed.Ignorance is a bliss some times!!

Through this mail I wish to convey a message to airtel that in any case they will not going to retain a customer with such deceitul ways of doing business but through improved services.Once I have decided to I will definitely migrate.However a fair business practice could have been well appreciated.

Regards,

Sincerely,

Md. Zeyauddin
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — Mobile Portability - Airtel delaying the request

Hi,

I am an exisiting customer of Airtel and I applied for Mobile Portability. I want to move to Vodafone and Airtel is not releasing my number. I spoke with Airtel Customer Care more than 10 times and every time they give some odd reasons and say it will be done in a day. I am sure next time I will call they will say ur unique porting number has expired, please re-apply.

Date applied for MNP - 23rd Jan 2011
Unique Porting ID - AA132263
Mobile Number - [protected]
Location - Hyderabad, AP
I have very bad experience from the Loop Mobiles.Earlier known as BPL mobile.I am using the mobile since last 7-8 years.During this period I have submitted all the documentary proof thrice.Of which for the last two submission I also have the acknowledgement.On applying for the portibility, now they are calling me & saying the mobile number is not registered in your name & hence my request for portibilty was rejected giving reason as "FORCE MAJEURE"

I request you all to please advice me as to how to go about where to approach to resolve this.

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