Airtel — Threatening to lodge a legal case for non payment of an inflated bill.

Address:

Maharashtra

Phone number : [protected]
Registered e-mail id : aiesec.[protected]@gmail.com

I have sent at least 10 mails to the customer care but the reply seems like it has been written by a 5 - year old. I received inflated bill of about Rs. 4000 and therefore I wrote to the customer care and they said that the problem will be resolved.

But, after 10 days me and MY FRIENDS started getting calls from Airtel mumbai (Which I guess were the vasuli people) and they misbehaved and called ME a fraud. Anyway I settled my account by giving Rs.2500 and started using the phone again.

After 2 weeks, my father got a call from delhi saying that he was a lawyer and if I dont make the more payment he will file a case. Although my father is business man with an army legal consultants, he decided not to get into unnecessary hassle for such a meagre amount.

The purpose of this complaint is not to get back the Rs.1500. Airtel can very well keep that money. You guys need it more than I do. But, I now know, the difference between an Indian company and an MNC. You just want the money anyhow, you dont give a rats about your brand image and value.

I would have used airtel for the next 50 years with a monthly average bill of Rs. 2000 and would have bought multiple connection for business purposes, but just because YOU sent me an inflated bill and were NOT READY to step down and broke the code of settlement. Your company also misused my private information and called my friends and relatives. It wouldn't take me a lot of time to sue your company, but I rather invest my time somewhere else.

If you want to improve your collection processes, please contact me on [protected] or the above e-mail id. I have all the numbers form which I got the call, and the emails and the hoax names used. Or in a few years, your company would meet the same fate at KFA.

Thank you.