[Resolved] Airtel — Unable to make calls to STD landline number | |||
This is highly ridiculous i had make this complaint almost a year back and it is still not fixed. i had raised a complaint with airtel almost a year back on 15th April 2012 , saying i cannot make calls to any STD BSNL landline numbers.I got a from airtel customer care saying it is resolved. As on date 1st April 2013 i still cannot make STD calls, this is the limit.I have been a loyal customer of airtel in the past 10 years inspite of changing numbers and cities but this response it truly disappointing. I expected much better service from a reputed telecom provider airtel. I think its time i should switch to one of your competitors. Airtel you are now forcing me to do so, this is my second complaint to you, but i think its tim ei realise i am not a valued customer to you. Expectin a quick fix atleast after 1 full year.Attaching prior email. Shambhavi Verenkar Mobile no : [protected] Circle :Andhra Pradesh. [protected]@gmail.com_ P.S. i have already made a complaint in consumer court . [protected] Forwarded message[protected] From: shambhavi verenkar <[protected]@gmail.com> Date: Mon, Jun 4, 2012 at 10:11 PM Subject: [protected] To: [protected]@in.airtel.com Hi, i had made a complain that i cannot make calls to any std landline numbers. numbers i tried[protected] , 2784241 i received a call from airtel saying issue his been resolved. I'm disappointed i still cannot make calls to any std landline numbers. immediate fix expected . Shambhavi. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
10 Comments | |||
Comments
I am also facing same issue from past 20 days. when i call a landline no within a karnataka circle A voice Telling Like ''This call cannot be connected'' ..., i called customer care and those people are telling like, from our side there is no issue..! i changed the sim card between 3 different mobile handset, but issue remained same, airtel peoples also unable to find any issues with my no..? only option remained for me now is mobile no portability... !!
Reply
Airtel Fixed Line — Change calling to other city mobile no
Dear siri m using airtel fixedline, the friend and family topup was activated from last 4 years, now the same no become STD no, how it happened, dont know. such kind of attitude from a brand company is not desirable. my emailid is: [protected]@gmail.com
Namaste Ms. Verenkar,
This is to inform you that your concern listed on 01 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is to inform you that your concern listed on 01 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Ms. Verenkar,
We would like to inform you that your concern listed 01 Apr 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 01 Apr 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
I have a similar issue. I am not able to connect to any landlines in Ponda- Goa, for past 3 months. When I called Airtel they said it is not an issue from their side, but I have tried reaching the same numbers from other service providers like Docomo and BSNL, which work.
Please let me know what can be done in this regard.
Regards,
Pradnya
Please let me know what can be done in this regard.
Regards,
Pradnya
I have a similar issue. I am not able to connect to any landlines in Gwalior- MP, for past 4 months. When I called Airtel they said it is not an issue from their side, but I have tried reaching the same numbers from other service providers like idea, jio, vodafone and BSNL, which work.
Please let me know what can be done in this regard.
Regards,
Prateek
Please let me know what can be done in this regard.
Regards,
Prateek
Hi. Same problem . can't make std calls from 6 months . calling. Cust care but no use .
I have a similar issue. I am not able to connect to any landlines in Rudarpur and Haldwani- UK, for past 10 Days . When I called Airtel they said it is not an issue from their side, but I have tried reaching the same numbers from other service providers like idea, jio, vodafone and BSNL, which work.
Please let me know what can be done in this regard.
Reagrd's
Kundan Singh
Please let me know what can be done in this regard.
Reagrd's
Kundan Singh
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