[Resolved]  Airtel — unfair clause not to adjust advance payment on changing plan against natural law of justice

Address:

Chandigarh, Chandigarh

Recently I got Airtel BB connection, and paid Rs 5000 advance bill. Since I found a better plan option that the company provides I have been told that “please be informed that the advance rental plan charges are non refundable, hence the differential amount could not be reversed, if you opt to change the plan”. Is a clause that is against the natural law of justice. Only recently an apex consumer court reportedly fined a private university for not refunding the advance admission fee to a student who sought admission in another public sector institution. The court though allowed only a partial 10% retention of the fee as institution’s handling charges, but made it clear that even if the student had actually studied for a couple of months, a refund, after due deduction for that period, had to be made. All this despite the student had signed on the fraudulent clause in agreement. Since going to our lengthy courts, especially for senior citizens like me for whom private companies seems to have no regard, is not an easy task, I would request you to publish this information in larger interest of consumers. balvinder; (former principal govt college chandigarh) 362 sector 48 a chandigarh 160047