[Resolved]  Airtel — Unnecessary deduction of balance & unnecessary activation of any plan

Bharti Airtel Limited — Unnecessary Bills

Dear Sir/Madam



I have 2 corporate airtel connection, and as per the bill plan i shoould have got free CUG Calls in both of the numbers, this is what told by airtel executive and mentioned in the bill plan sent by airtel and at the end of the month i was told to pay for these calls what i am supposed to get free, i had a word with senior authority in airtel and they told that they can't do the reversal of the amount, as per the airtel i should have registered both of the numbers in one group, which was never told, and airtel is asking me to pay the amount what i shouldn't pay

Plz help and look into the matter

BHARATI AIRTEL — repeated unnecessary deductions from balance

Plot No.-7,

Dattaguru Co-op Housing Society,

Chinchpada Road,

At, Post and Taluk – Pen,

District – Raigad,

MAHARASHTRA

Pincode – 402 107

Date – 30/10/2009



To,
The Chairman
Bharti Cellular Limited
Qutub Ambience
H-5/12, Mehrauli Road
New Delhi 110030



Subject – Complaint about unnecessary deductions and demand for refund

of the same.

Sir,

I, the undersigned, Nikit Narayan Mokashi , am a customer of your company. I have an Airtel connection of prepaid type bearing number [protected].



For last few months various amounts are being deducted unnecessarily from my balance. I have not opted for any pack or service other than use of mobile as telephone. This is not a fair trade practice.



Kindly give instructions to the concerned staff of your company to stop the deduction immediately and order the refund of the deducted amount.



Thanking you,



Yours faithfully,









Nikit Narayan Mokashi

&nbs p; Date - 09/11/2009

Sir,

I have talked to your customer care centre representative about recent deduction on 2/11/2009 of Rs.30/- from my balance.

My complaint was registered by no [protected]. The supervisor accepted that my complaint is true. I was assured that the amount shall be refunded by 06/11/2009 and I shall be informed by a voice call. But actually nothing has happened till this time.



Yours faithfully,





Nikit Narayan Mokashi

Bharti Airtel Limited — UNNECESSARY DEDUCTION IN BALANCE

i have recharged my phone with Rs. 197 which gives 1000 airtel to airtel free minutes. even though i have still some 600 minutes left as balance my other balance gets deducted and i have to call call customer care every time to get my balance back( which most of the times they dont credit me) which takes a week every time. customer care representatives are not helpful at all. Hundreds of Rupees have been deducted from my account like this. i request the authorities to look in to the matter.

Bharti Airtel Ltd. — unnecessary balance deduct

My name is Rafeek Khan My mob No is [protected] this is of airtel no. that i have running since very long time and its life time..my complaint is that on 18jan 2010 my bal.is detect by 492/- after that on 19 jan 2010 by Rs 90/- and after that 110/- I did'nt get date of that transaction and its all have done without any service i have called to mony times to customer care but i didnt get rigth path. and solution of becoz of that case i have losed my money so its my kindly request to you plz give me solution of this....................

so plz refund my balance or give me money of rs.100000

airtel ltd — DEDUCTION AMOUNT FROM BALANCE

My mobile no is [protected], i very disapointed for your service
as deducted Rs.120/- & Rs 15/- for a Hellotune service
subscription from my phone. I don't apply this pack but co. send me SMS
from "543211" on 31.05.2011 at 18.10.46 & 18.10.47 evening
" you have been charged Rs 120/- for 180 days for Hellotune service"
& "you have been charged Rs 15/- your hellotune has been changed
to Jeena sirf M.
I very - very disapointed . Please stop the above service immediately
and refund the money on my mobile as soon as possible . If you will not
refund the money , we will go to the Local consumer court against
your mobile company for such type cheating.

Hope you will understand our issue and resolve at the earliest.

Thanking you,

Santosh Pandey
Sidharth Nagar
Satna MP

mOB : [protected]

Bharti Airtel — UNNECESSARY DEDUCTION OF BALANCE

To
The Senior Manager 07/06/11
Airtel From
Ashok Kumar Agrawal
185 Vivekanand Road
Kolkata-700006
Contact-[protected]

Sub: Complain Regarding Your Service
Respected Sir,
I would like to inform you that from the past two months I am facing problem using your service. In my Airtel Number [protected],I had made a NOP recharge of Rs 104 on 23/05/2011 for which the service is not activated till now. Various packs is being activated and balance is deducted unnecessarily. When I complained in customer care I faced the following problems:-
a) For NOP they said no recharge was made on 23/05/2011 and they didn’t listen to me when I told them the Transaction ID Number[protected].
b) I complained on 12118 to settle my NOP problem, they said I have contacted on 121 and disconnected it. This went on several times and my issue remained unsolved.
c) Whenever I call in 121, I have to wait a long time and the line was disconnected, ultimately call charges were deducted. After some point of time my number was blacklisted and I couldn’t able to contact it.
d) I tried to port my number, then your senior officer called me and said the issue will be resolved. This also went 3-4 times and issue is not solved yet.
If this issue remain unsolved then I will be left with no other choice except to make a complaint in CONSUMER FORUM or to PORT this number.
Hope my issue will get resolved soon.

Thanking You
Ashok Kumar Agrawal
ashokagrawal.[protected]@rediffmail.com

Bharati Airtel Ltd — Deduction of balance without any information for caller tunes

Dear sir myself Bedaprakash Mohapatra i m using Airtel network gsm mobile number [protected] .they have deducted my balance without any information or message to me for Caller tunes which i dont want at all . when i called to customer care they said we cant do anything and cut the call after that i have many times called to the customer care no.s that is 121 and 198 but the calls are blocked from my mobile to customer care by this Airtel Customer care executive at last being too much harrashed from this type of activity i am giving complain here ,hence i request you to please refund the money to my balance and deactivate caller tunes as soon as possible,i have called to customer care since last five days but the calls are not going from my mobile to customer care.hence resolve my problem or else i will port out from Airtel this is my final decisions.
Thanking You
Date:10/07/2011 Your's Faithfully
Place:Cuttack Bedaprakash Mohapatra
Contact Number:[protected] / [protected]
Email :[protected]@ymail.com

calls to tollfree customer care 198 is not going from my mobile [protected], hence enquiry the same and do the needful action as soon as posssible .
Thanks and Regards
Beda prakash Mohapatra
Contact Number:[protected].

Bharti Airtel — unnecessary deducting balance

From a long time Bharti Airtel is deducting charging Rs 1.5 on regular basis and information for the same has not been provided and non of the customer care representative is taking the initiative to solve out the problem.

Bharti Airtel Ltd — Unnecessary Deduction of balance

My balance of number [protected] is deducted unnecessarily. I am charged RS. 215 for Hello Tune Service which I had never started. They said that I have called customer care to start the service at 01:34:31 PM on 6th August 2012. I was busy in a meeting at that time. I want that my balance should be credited as soon as possible. It's not first time before about 1 week the same problem arose and at that time my balance was credited and told that this problem will not be repeated. It is repeated again please do something.