[Resolved]  Airtel — Unnecessary Mobile service charges deductions

Address:Mumbai Suburban, Maharashtra

SMS Junction, Full track IP player, Romance alerts are unnecessarily activated on my number although i have not requested. Airtel is deductuing money from my prepaid account unnecessary. Customare Care not talking proprly & after that not picking calls from my number. This is very embrassing. Also note that this is not happening first time with me, they have done this so many times. Please help me out to get may mobile account balance back.

Regards,
Mayur
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Jan 31, 2013
Airtel Customer Care's response
Namaste Mayur,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

AirTel — unnecessary mobile deductions

my mobile no. is [protected].
Airtel is deducting 5 rupees daily on dada resub 5 service on airtel wap.
please deactivate this service
I am not using any wap service or any chargable service till there is weekly deduction of 10 Rs.from my prepaid account. I am request you, please stop this.
My mobile no. is [protected]
I am not using any Airtel wap service or any chargable service till there is weekly deduction of Rs.10 from my prepaid account. I am request you, please stop this.

Airtel — Unnessesary service update

Dear sir,
The Friendship Massege & Friends ship Chating service are activate in my mo.no
Pls. stop thise service imidiat because my acc. daily 1 Rp. less in my acc.






Thanks



Regards your Feed back

Manoj Parwar
i want you to switch off my sim as i lost my phone

AirTel — unnecessary service

this happen to me second time. i have got the message that "thank you for subscribing to airtel radio. you have been charged Rs 20 for 20 mins of music, valid for 20 days." i don't subscribe for it. please take action

Airtel — we are unnecessary charged through unwanted sms

sir, i the customer of airtel services is being charged through un wanted sms. my mobile number is [protected] . i solicitely request you to cancel out all such type of sms services that are operating on my mobile as very early as possible

Airtel Mobile — Deduction of unnecessary charges

Dear Sir

I am having Nokia X2-00 set with airtel connection. My number is [protected]. For last three days contineously airtel is deducting unnecessary charges from my account. Whenever I take recharge, after some time I gets deduction of money in multiple of Rs. 20/-. I lost around Rs. 100/- in three days. So many requests have been given to customer care executives. They say it is because of Airtel Live and we are stopping these services. But nothing happened. Again I recharged my phone and without using phone charges has been deducted. I reset the factory setting from my mobile and again put AIRTEL sim. In preferred access setting it shows AIRTEL Live. I don't know how to handle this. Customer care numbers automatically getting disconnected. Also I visited AIRTEL office at Greater Noida but problem persists. Also It is shocking that I am not able to TALK with Customer care executives after dialing 198. I tried from other number but same problem is again on that number.

Ultimately I am thinking to surrrender my number but How I will get money which I lost??

AirTel — Unnecessary service

This is Sarath Babu, My Airtel prepaid mobile no is [protected]. There are services like picture alert, Tamil movie alert, MMS subscription service...etc is activated with out my knowledge. Due to this , Every day some amount is billed from my prepaid account. This is the second time i made the same compliant.
Need action
Thanks. I hope this will not happen again.

Airtel — Deduction of Unnecessary charges

My mobile no. is [protected], I have never asked for any other facility on my mobile. Why UNNECESSARY CHARGES are being deducted from my account, DO YOU WANT, I may stop this number ?.Will you refund all the charges ? Does not look better to a renowned Airtel company.Please reply.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information