[Resolved] Airtel — Unnecessary Mobile service charges deductions | |||
SMS Junction, Full track IP player, Romance alerts are unnecessarily activated on my number although i have not requested. Airtel is deductuing money from my prepaid account unnecessary. Customare Care not talking proprly & after that not picking calls from my number. This is very embrassing. Also note that this is not happening first time with me, they have done this so many times. Please help me out to get may mobile account balance back. Regards, Mayur Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Jan 31, 2013 Airtel Customer Care's response Namaste Mayur, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
11 Comments | |||
Comments
I am not using any wap service or any chargable service till there is weekly deduction of 10 Rs.from my prepaid account. I am request you, please stop this.
Airtel — Unnessesary service update
Dear sir,The Friendship Massege & Friends ship Chating service are activate in my mo.no
Pls. stop thise service imidiat because my acc. daily 1 Rp. less in my acc.
Thanks
Regards your Feed back
Manoj Parwar
i want you to switch off my sim as i lost my phone
Airtel — we are unnecessary charged through unwanted sms
sir, i the customer of airtel services is being charged through un wanted sms. my mobile number is [protected] . i solicitely request you to cancel out all such type of sms services that are operating on my mobile as very early as possibleAirtel Mobile — Deduction of unnecessary charges
Dear SirI am having Nokia X2-00 set with airtel connection. My number is [protected]. For last three days contineously airtel is deducting unnecessary charges from my account. Whenever I take recharge, after some time I gets deduction of money in multiple of Rs. 20/-. I lost around Rs. 100/- in three days. So many requests have been given to customer care executives. They say it is because of Airtel Live and we are stopping these services. But nothing happened. Again I recharged my phone and without using phone charges has been deducted. I reset the factory setting from my mobile and again put AIRTEL sim. In preferred access setting it shows AIRTEL Live. I don't know how to handle this. Customer care numbers automatically getting disconnected. Also I visited AIRTEL office at Greater Noida but problem persists. Also It is shocking that I am not able to TALK with Customer care executives after dialing 198. I tried from other number but same problem is again on that number.
Ultimately I am thinking to surrrender my number but How I will get money which I lost??
AirTel — Unnecessary service
This is Sarath Babu, My Airtel prepaid mobile no is [protected]. There are services like picture alert, Tamil movie alert, MMS subscription service...etc is activated with out my knowledge. Due to this , Every day some amount is billed from my prepaid account. This is the second time i made the same compliant.Need action
Thanks. I hope this will not happen again.
Airtel — Deduction of Unnecessary charges
My mobile no. is [protected], I have never asked for any other facility on my mobile. Why UNNECESSARY CHARGES are being deducted from my account, DO YOU WANT, I may stop this number ?.Will you refund all the charges ? Does not look better to a renowned Airtel company.Please reply.42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AirTel — unnecessary mobile deductions
my mobile no. is [protected].Airtel is deducting 5 rupees daily on dada resub 5 service on airtel wap.
please deactivate this service