[Resolved] Airtel — VAS Services Activated without my knowledge | |||
I got a message from "AT-AIRINF" reading "Thanks for downloading Hottie Naughty from Airtel. You have been charged Rs. 99" I have not initiated to download any such application/VAS. Kindly deactivate these services and credit the charges back to my account. This is my second month since am using Airtel. If you can check the records, I have been sending mails to and fro for some or the other reason. Every new week I am encountering new issues and being forced to get into this cycle of lodging complains and getting them redressed. I am sorry to say but if the same continues, I'd have to again port back to my previous service provider. At the cost of getting better network coverage, I don't think I should get into this fussy situations. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Airtel — vas or other service activated on my cell
i m airtel user since 6years i suffering problm that service provider active any service without my permission i m disapoint for this problm. i always pay amnt of service from my acount who activeted on my account on cell no. my cell[protected]AirTel — VAS services
Respected Sir,On 15/12/2011, I received a message from Airtel that Rs. 30 has been deducted from my account on account of subscription of KKM services. But, I had not subscribed for any such service. My mobile no. is [protected]. I want my Rs. 30 to be refunded. Kindly, consider my grievance and I request you to take some action for the redressal of the same.
Thanking you,
Customer
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AirTel — VAS serice
I am frustrated For value added service and call center guys.My first compliant is that your call center service is not good. Very bad experience I am getting from your call center. And second thing very tedious to catch call representative guy. Your pre recorded system saying press 9 to talk our customer representative but after pressing 9 nothing is happen.
Today I have recharged my card with 60 rupees and within 2 min 50 rupees deducted from my recharge amount. I don’t understand why it was deducted.
I there is any service enabled please disable all services and reverse deducted amount.
And in future don’t allow to me subscribe your value added service.
Thanks