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[Resolved]  Airtel WAP — deduction of Rs.10 in spite of due cancellation messages

I am not using Airtel text based on air tel wap but still from my Balance Rs 10 gets deducted and a message comes to me from 64611010 stating...You've been renewed for (archie_comics_wap, ComicStrip) subscription service on Airtel WAP. You 've been charged Rs 10.
i also complained to air tel costumer care with compliant no ;[protected].
since i send messsage of decivation and having charged at 3/- for each message, stilll deduction among is inconvience.
propably am an advocate my contact number with this mobile number no;- [protected]. deactive the same airtel wap test based package.
hope u will do .


p. suneel kumar singh
advocate
kavali.
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Aug 14, 2020
Complaint marked as Resolved 
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26 Comments

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Comments

I have never used WAP service, then also they are deducting balancefrom my mobile. Kindly delete this service from my mobile immediately.
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I am not using Airtel text based on airtel wap but still from my Balance Rs 20 gets deducted and a message comes to me from 64611020 stating...Thanks for using (subscriptions, textbasedservices) subscription service on Airtel WAP. You've been charged Rs 20. Enjoy http://igmobi.com
Sir my number is [protected].i also complained about this to airtel. but still they have not yet taken to responce.
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plz unsubscribe me from the Airtel WAP service, i don't use still Rs.10 gets deducted from my cell.please unsubscribe me immediately.
Reply
My mobile number is [protected]. i am not using airtel wap service. but i am geeting the message that thanks for using subscription service on airtel wap. you have been charged rs 20. i want to deactivate this immediately.
Reply
I am not using Airtel text based on airtel wap but still from my Balance Rs 20 gets deducted and a message comes to me from 64611020 stating...Thanks for using (subscriptions, textbasedservices) subscription service on Airtel WAP. You've been charged Rs 20. Enjoy http://igmobi.com
Sir my number is [protected].i also complained about this to airtel. but still they have not yet taken to responce.
Reply
How to Deactivate textbasedserivce on airtel wap?
Reply

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