[Resolved] Airtel WAP Services — illegal charging on the name of wap services | |
i surfed the airtel homepage and didnt click any chargeable link, even then i was charged the for downloading java games though m nokia 6030 doesnt even support such format.the call center employee told me that the rcord showed that transaction took place. how can it be??? i never clicked any paid link. this is broad daylight cheating. what can i do??? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AirTel — charging for wap services
I am ravinder pal and my mobile number is [protected]Daily I receive a message from AD-54321 and it states as follows "You have been renewed for ##GamesMania Subscriptionfo subscription service from Airtel. You have been charged with Rs.5. live cricket on mobile tv http://airteltv.co:8080"
I had to call customer care and spoke to first person who says i activated it, but when i was trying to explain i didn't activate anything when i asked for manager he said as this service is activated from internet they cannot deactivate from their end and they can only forward only the complaint but after making reguler complaints my problem is not solved even after a month
I again called back and spoke to a person called Harinder she says she is taking a complain and will if the issue is from their side they will refund the money for 3 days.they have even promised me three times that issue will be resolved but all in vain
i think sunil mittal should consider other ways to increase the revenues for airtel
in simple words khoon pi rakha hai airtel walo ne
vaise hi saamne aa ke loot le aise hi 5-5 rs ki bheekh maangne se to acha hai
ab to jaisehi message aata hai AD54321 khoon al jaata hai lo phir gaye 5 RS.
Airtel is cheating its customers. Airtel you should be ashamed for doing this.
laakhon logo ko chuna lagane ka acha tarika nikala hai airtel ne
ab to bas wait hai ki balance khatam ho aur doosre serviceprovider pe shift ho
Resolve my issue else i will opt for MNP :)