[Resolved]  Airtel — Unauthorized Deductions from account of [protected]

Address:

West Bengal

Dear Sir,

Detailed at length below are the correspondences pertaining to some unauthorised deductions of amount Rs.30/- from my account of mobile no.[protected] under the head of "Airtel Friendz Chat Service" related to SMS source no.543216, today 21st April 2011, which neither I am using ever nor being interested to use.
Also I need to emphasize that although my mobile number [protected] is registered under the "Do Not Disturb Scheme", yet I am receiving sms from various numbers with a common prefix of ' 54321*************** '. I tried many a times to deactivate these unwanted services from my account through complaint no "198" of the Customer Care Cell, but all in vain. Every time I had been instructed to call after 1 hour to resolve the problem.


Requesting action from your end towards deactivation of the aforesaid unwanted service from my account with immediate effect and refund me the unauthorized deducted balance of Rs. 30/- at an earliest.

Warm Regards,

Indranath Bagchi
Assistant Professor
Netaji Subhash Engg. College
Kolkata 700152
Mob. No: [protected]
Mail-id: [protected]@rediffmail.com