[Resolved]  Airtel — Worst online bill payment

Airtel — bill not received yet & not able to access portal

I am using airtel mobile connection i had registered for ebill facility but neither i got my bill at my email nor i had got the hard copy customer care people says that they will charge Rs50 for the duplicate bill. they have provided me password twice but neither of them work in airtel portal.

name-tarun juneja
mob-[protected]
userid-nidhi.sehgal
passwrd-

AirTel — my payment added to another number

I paid my bill to airtel by cheque and Rs. debited my bank account after month i check my bill record bill same as it is so i inquiry to airtel stall so he told me by mistake the Rs added in another person and told me that i whould clear this problem but after month my card is disconnected by the mistake of airtel store because he would not clear that mistake so what we step to those perosn kindly reply me;

AirTel — AIRTEL worst Billing

I am airtel prepaid customer. last 4 months before i converted my prepaid no to airtel poast paid. After that m receiving 2 Bills every month. i called the customer care and they said by mistake two accounts are there for your no in our server. give us 2 hours time we ll delete that account. but last 4 months m receiving 2 bills and daily airtel executes calling me and asking me pay the duplicate accounts payment. everyday i am spending 30 min for them to explain about duplicate account details. very next day another one ll call and ask the payments for duplicate account. after my explanation they ll say give us 2 hours time we ll delete that account. finally they disconnect outgoing when my balance is 0.

then i ask them to convert my card to prepaid. they also done the same. after 2 days my sim registration has been failed. now they are telling your is permanently deleted but we don't know the reason. Nice service.. Airtel rocks..

Airtel — Accidental online Payment to Airtel

Hi,

My name is Pompana Gouda. 2 months back I was making online payment for my credit card and accidentally I selected wrong payee and made the payment. The payee was my old Airtel post-paid account which I closed 2 years back. It has already been converted to pre-paid now.

After this accidental payment when I checked with Airtel, they are saying they dont have any idea. When I approach my bank ICICI Bank, I dont get any good response from them. I dont know how to resolve this problem, since the payment was of Rs 7,000. Please advice.

Regards,
Pompana

Namaste Azhar,

This is to inform you that your concern listed on 04 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Azhar,

This is to inform you that your concern listed 04 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Azhar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33