[Resolved]  Airtel — Wrong plan elected

Address:East Delhi, Delhi

hi Team ,

My name is jatin taneja I am using an Airtel connection [protected]

this number is on My Name jatin taneja

Address ;- 5/6/14 geeta colonly
Delhi 31

i was told that in my postpaid connection i will get 600 minutes free minutes and rental will be 199/-
but i charged for extra calls and SMS it cost me 3600
which is not correct
so i want to change my connection to vodafone
because instead of listening to my complaint they sent me a Summon from court which is worng .
Pls help me
Regards
Jatin Taneja
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Aug 9, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Namaste Mr.Taneja,

This is to inform you that your concern listed 30 August 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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