[Resolved]  Airtelisdcalling Card — Non functioning in Rajasthan between 25122009to0412010 and again from o812010 night inspite of validity and balance available

Dear Sir,
I am using Airtel prepaid connection with prepaid ISD calling card recharged
on[protected] MRP Rs 2200.00 as per terms it is expected to be valid upto[protected]
During my stay at Rajasthan from[protected]night) to[protected],I was not provided
with any service thro' my caling card.On my return to my home at Chittaranjan (STD
Code-0341) West Bengal I could utilise my calling card upto[protected] morning
and from evening I am getting strange feed back of taking more time than permitted
to enter my account number of calling card each and every time I am trying to utilise
my calling card.Since it is important to make international calls I have to call from Airtel prepaid
account from the same mobile number (VERIFICATION BY AIRTEL FROM OWN DATABASE IS
MOST WELCOME).By the way I am paying more than three times than the rates charged
when I call through my calling card and also losing the number of days of my validity
.
RELEIEF EXPECTED-Immediate functioning of CALLING CARD
Proportionate increase of VALIDITY PERIOD
MY MOBILE NO -[protected]
BALANCE AMOUNT-MORE THAN Rs.1100 IN CALLING CARD
PHONE MAKE- NOKIA
Hoping for immediate response. Thanking you.
KALYAN BANERJEE
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54498
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information