[Resolved]  Airtell Digital TV — About the Customer ID & Recharge,

Katkiya Mayur Ranchhodbhai,
Gujarat.
C.No: [protected]

8/10/2009


To, Consumer Forum

Respected sir,

Sub: - About the Customer ID & Recharge,
Complain for the Distributor as well as TSM.

I am really unhappy for this problem accruing from the side. I already purchase a Air tell Dish TV as on the 23/09/2009 from the Vashudev Ent, sector: 16, Gandhinagar, Gujarat, Cont No: [protected], [protected].

After that provide me a Customer Id: [protected]. But this Id on the name of Shri Ram Sing from UP. And they recharge in this Id (activation kit recharge + 1 year Value pack + top up 6 months Hindi plus) activation kit: recharge coupon sr no is : [protected]. Scratch card number: [protected]. After they open my new account Id is: [protected]. But the Balance not Transfer from the [protected] to [protected] as well as the Account also show by this number also. View card number is:[protected].

I also complain to your dealer as well as the TSM (Devangbhai, Chiloda, Gujarat) also. But still 15 days not solved this problem from your side.

For the further Details contact to your Customer Care (12150) Manager Name is; Mr. Sunil Kunjchana. (Dated:-07/10/2009. Time: 10:36pm, Total timing: 40 Minute).

I hope you this problem solved in a few time & gives me a reimburse for the investment my time for your process & invest my petrol etc.


Thanks,

Yours Faithfully,
Katkiya Mayur Ranchhodbhai