Aquafresh — Complaint Water purifier system

 
12 Reviews
India
Sub: Complaint of water filter supplier.


We have purchased one water purifier filter from NEW MILLON ASSOCIATE SCO-92/2 Sector-45C Chandigarh on dated[protected] of worth Rs 3600/- in six installments. I issued six cheques (600/- each) at the time of purchasing. But after one day the filter got out of order. I informed to NEW MILLON ASSOCIATE but no body came to attend the problem. After three days one person came from New Millon Associate and repaired the water filter. But again on next day water filter stopped working then after two days Mr. Raghukul came and he take back the water filter for repair or exchange. I call him daily on phone but no body came after six days Mr. Raghukul came with other old water filter and told me that its had changed. But next day water filter again stopped. I informed to Mr. Raghukul but no body came the attend the problem. So I stopped the cheques payment from IDBI Bank and inform to New Millon Associate and requested them that I don’t like to use this defected product and please return my cheques and take your filter back. He threatened me that he will receive the payment by his own and he will not take product back.

Therefore it is requested that kindly needful action be taken against New Millon Associate for supplying duplicate product. Please help me for returning my signed cheques.

Thanking you!

Regards


Submitted Please
Krishan Kumar Bansal
# 3359 Sector – 22-D
Chandigarh (U.T)
Mobile- [protected]
[protected]
Complaint comments  11 Comments     Updated: Share0Tweet0

Comments

Sir,
I purchase Aqua fresh water purifier date on 27/01/2010 from Parima Booth no.114, Sector 40-D, Chandigarh.It price is 7500 Rs. It spoil after 15 days. i complaint it to dealer Mr.Naveen whose mobile no [protected]. He made excuse that mechanic is ill.after that i complaint him 10 times But he gave no response so plz sir tell him. if you will not repair it so i will going to consumer court against your company have warranty card whose no 10148 and its bill no 366.your dealer damage your company image. Plz take action against him .
thanks

Best Regard,
Bakhshish SIngh
Mb no :- [protected]
Nangal Township, Distt Ropar
Sir,
I am residing at Jamshedpur, Jharkhand. Some 4 year back I purchased the purifier from the local agent. Now there is no boady to take my complain, I am unable to use it due to non availability of maintanance staff. Please help me in this regard to make it reusable. Otherwise I am going to purchase of reputed company.
D. Guha.
Add. A/11 Shantivihar,
Sonari, Jamshedpur,
Jharkhand 831011.
M.Ph. [protected]
email : debabrata.[protected]@sbi.co.in
[protected]@yahoo.com
Aquafresh Complaints - Complaint Water purifier system
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Aquafresh

Posted:[protected]by Anil Girnale from Gadchiroli Dist. - Maharashtra Send email


Complaint Water purifier system
Sub: Complaint of water filter supplier.


We have purchased one water purifier filter model Delphi - RO + UV Sr. No.[protected] from Arun Electricals & Electronics, Gadchiroli Pin 442605 Tel No.[protected] on dated[protected] of worth Rs 13150/- in Cash Payment. But after only about 2 to 3 days from purchasing the filter got out of order. I informed to Arun Electricals, Gadchiroli & with reference to that complaint Mr. Burande came to attend the problem & replace the set but this took 7 days . But again after 40 to 45 days water filter stopped working and again for this I informed to Arun Electricals, Gadchiroli & to Mr. Burande Company Service provider, but this time Mr. Burande said that I have left the company some days ago, and than from Arun Electricals side another one attended the complaint after 7 days & repaired the set but after continuous reminder (i.e. 3 to 4 times daily for 7 days). Now again from yesterday i.e. from 20 th November water filter is not in working condition. As the water from which I get water is not potable & due to continuous problem of water filter, my family member are facing medical problem, therefore at this time I am requesting you to arrandge to send a good mechanic / technician for repairing at an earliest so that our opinion about Company's Service will remain good atleast this time. Thanking you!

Regards


Submitted Please
Anil Girnale
Camp Area
Gadchiroli (MS)
Mobile- [protected]
[protected]


Read comments
Even i bought Aqua fresh water purifier from Indu Maa Enterprises, SCO 1100, Sector 22 B, Chandigarh Phone No.[protected]. the person, Mr. amit [protected], from the company is answering to my calls but is not attending to my complaints and gives false assurance of attending to the complaints within half an hour, but to no avail. i am complaining from the last one month, but to no use. this is the third time my water purifier had a problem, last two times the even the complaint was attended to after much of troubles, as of now nobody is paying heed to. i bought this waterpurifier on 12 february 2010, and has a warranty of one year,
therefore at this time I am requesting you to arrange to send a good mechanic / technician for repairing at an earliest so that our opinion about Company's Service will remain good atleast this time and we are saved from further problems. Thanking you!
Regards
submitted by KULJIT KAUR
#612/1 SECTOR 41 A
Chandigarh [protected], [protected]
i have purchased a water purifier RO+UV ON 24JUNE2010 from LO COST TRADING COMPANY, G-3 VINAYAK PLAZA Opp, SPANCERS MAIN JHARSHA ROAD SECTOR 15, GURGAON TEL-NO.[protected], [protected] AT RS 7500/-CASH.after one week it stopped working then i called the dealer to rectify it.dealer sent a mechanic on second day.he came and repaired the product.now a major problem is coming in that RO SYSTEM that it is leaking from the bottom.i again called the dealer that it should be replaced.but he said that its motor is leaking so motor has to be changed and i will have to pay Rs.1800/- I do not under stand why should i pay when the product is under warranty period.therefore now i am requesting you replace the product as early as possible.otherwise i have no other option except to go to consumer court.



PRADEEP KUMAR DAGORE
317, VASANT APARTMENT
OPP.SHAM SWEET, OLD DELHI
GURGAON ROAD, GURGAON
HARYANA..
TEL[protected]/[protected]
i have purchased a water purifier RO+UV ON 24JUNE2010 from -bhopal mr. k.p singh-AT RS 7500/-CASH.before one year it not stopped working out iet water is not coming out. then i called the dealer but he no response His all mobile number swich off. . I do not under stand why should i pay when the product is under warranty period.therefore now i am requesting you replace the product as early as possible.otherwise i have no other option except to go to consumer court.my mo. no. [protected]- surendra singh
Sir,
I purchase Aqua fresh water purifier date on 09/05/2011 from Parima Booth no.114, Sector 40-D, Chandigarh.It price is 5100 Rs. It spoil after 45 days. i complaint it to dealer Mr.Naveen whose mobile no [protected]. He made excuse that mechanic is ill.after that i complaint him 10 times and legal notice has been served But he gave no response. it appears that he is adament person so plz sir tell him. if you will not repair it so i will going to consumer court against your company.your dealer damage your company image. Plz take action against him . THIS PERSON IS PLAYING WITHTHE HEALTH OF PEOPLE AND HIS DEALERSHIP/DISTIBUTROSHIP SHOULD BE CANCELLED. NUMBER OF COMPLAINTS ARE PENDING AGAINST THIS PERSON.
thanks

PANKAJ MEHTA
ADVOCATE
PUNJAB AND HARYANA HIGHCOURT
H. NO. 646, SECTRO 19, PANCHKULA
MOBILE NO. [protected]
Sir,
I purchase Aqua fresh water purifier from Parima Booth no.114, Sector 40-D, Chandigarh.It price is 6000 Rs. It spoil many times. i complaint it to dealer Mr.Naveen whose mobile no [protected]. He made excuse that mechanic is not available .after that i complaint him 10 times But he gave no response so plz sir tell him. and always say that service boy'll come .if you will not repair it so i will going to consumer court against your company. Plz take action against him.

thanks

Best Regard,
Seema Sharma
Mb no :- [protected]

Bansal electronics — R.O aquafresh

our product is in warranty and the company is asking for service charges..within one year there was 2-3 complaints but the company didnt give proper action. when we asked for replacement they didnt change the product.Date of purchased 12/08/2012 with one year warranty
Sir,
I purchase Aqua fresh water purifier from New Ambitions Sec47 Chandigarh. The purifier became non- functional. I complaint it to dealer Mr. Sanjay whose mobile no [protected]. He made an excuse that mechanic is not available. After that I had complained him several times about the inconvenience being caused due to the purifier not working. But there was no response from him. So it is necessary to take an appropriate action against such agents as they are spoiling the good will of the company. Please provide me with the contact details of an agent who will provide me a better service. Else i'll have to take some other legal actions.

Regards,
Rahul
Hi,

I purchased Aquafresh RO+UV+TDS water purifier on 25th May 2014. At that time the company people promised me 1 year warranty and life time free services if any issue would come.

With in a week it stopped working and whole system got replaced after calling many times, the sales person/customer care executive/Service provider in my region.

Post replacement, it hardly worked for 10 days and again stopped working. I tried to connect with sales person/customer care executive/Service provider for 2-3 days. Either they didn't pick up the phone or if somehow they picked, I used to get the same reply from everyone that somebody will come in 1-2 hours but no body visited for next 2 days.

Till now my purifier has been serviced for more than 10 times in a span of 5 months and currently it is not in working condition.
I have been calling Aquafresh people for last 2-3 days but no one is picking up the call.


EVERYTIME I NEED TO CALL THEM FOR 2-3 DAYS CONTINUOUSLY IN ORDER TO GET IT SERVICED WHICH IS MOST PATHETIC SERVICE I HAVE EVER USED. A STRONG ACTION NEEDS TO BE TAKEN AGAINST SERVICE PROVIDER IN PANCHKULA/CHANDIGARH.

I AM REALLY DISAPPOINTED WITH SUCH KIND OF SERVICES. PLEASE HELP ME TO GET MY MONEY BACK OR GET THE PRODUCT SERVICED PROPERLY.

PFB the details of the service provider:

Mr. Raghu
C/o New Million Services,
SCO 92/2, Sec 45C Chandigarh
[protected]

Customer Care Executive No.: [protected]/[protected]

Regards,
Saurabh Pachuri
[protected]

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