Aquaguard I Nova — pethatic service and greviance redressal
I purchased aquqguaed i nova on 13 / 2 06 , at Suratgarh , Rajasthan , India.
purchase invoice no is 0822 dt 13/2/06, (which is by mistake it should be 13/2 / 2007 as my cheque no 994300 of ICICI Bk Amritsar branch is dated 16 / 2 / 2007 which confirms the mistake), while purchasing i was told that i will get free warrenty and service for rest of life of filter.
but till date i didnt get ay warrenty book / card as promiced, tried to contact sales rep Mr Khan (from whom it was purchased ex suratgarh franchise office) but went in vain.after repeated trials i got fed up and i spoke to mr sanjay gupta (ph no [protected])at main office at jaipur office but though he promised to look into the matter but nothing materialised , and on trying to speak again mr gupta didnt pick up the phone.
so much so o[censored]r good services , i expect that some steps will be taken up for redressal of my greviance ,of else i dont have any other option dut to seek legal help.
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