[Resolved] Authorized Bajaj Service Center — What the hell ?
myself vishal d.ghodke working in pune as an it professional. i am having a bike kawasaki eliminator which i have purchased from my first saving (2nd owner) and which i love very much. in the month of september 10th my bike was under repaired by luck i got a bajaj authorized service center on the same spot. i was very happy that i got the best place to repair my bike. i always prefer authorize service center for my bike. so i handed over the bike to the engg. working in the service center and i got to know that the problem was of engine. the problem was of block piston, clutch bell, oil pump, bearings etc. according to the engg was suppose to replace. the estimate of repairing given to me is rs. 18,000/-
i paid the advance to mr. shah (owner of the service center). now the problem is, today its more than 2 months and i have not yet received my bike. serving in pune without a bike you can experience it coming down to pune. i am spending half of my salary in traveling. i am not able to make any progress nor any future plans. please try to understand my problem.
i asked mr. shah regarding progress of bike and he always say that 'ya it going on. the baja company is not having the spare parts (oil pump and clutch bell)'. what the hell happened to bajaj? it always introduces new bikes but soon these bikes get outdated and we don’t get the spares of these bikes as the company stops the production of it. now what shall we do? whether to put the bike in garbage or keep it as a show piece? i purchased the most expensive and sexiest bike according to me but i am not satisfied with the service given to customers by bajaj service centers. i really don’t know that mr. shah is a bluff master or bajaj motors is responsible for this.
so, please ask the owner or supervisor of baja motors to look into this matter and kindly guide mr. shah who is having his service center in aundh, pune ph[protected]. this is really becoming inconvenience for me and if there is no action taken against this matter within 10 days "bajaj motors" will become an abuse word and i will never prefer or suggest bajaj hence forth.
Complaint marked as Resolved May 10, 2017
Verified SupportBajaj Auto Customer Care's response Dec 29, 2016 Dear Satbir Singh,
Sincerely apologize for the inconvenience caused. Kindly share your complaint / Reference number with us. We will look into it and get in touch with you.
Verified SupportBajaj Auto Customer Care's response Dec 29, 2016 Dear Sachin Punde,
We would like to investigate the issue. Request you to call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 Also, you can mail your concern at [protected]@bajajauto.co.in
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