Autorickshaw Complaints & Reviews

I have lost my bags in autorickshaw at Vile Parle (West) outside C.N.M. School which is slightly ahead from Capt. Vinayak Gore flyover on 28-Jan-2011.

The bags were -
1. Laptop Bag having company DELL Laptop. This laptop is encrypted and cannot be used at all by anyone else.
2. Blue bag having my wallet which had my PAN Card and Passport

I have registered my complaint at Juhu Police Station but have no feedback so far.

If anyone finds these bags, please call me on [protected] and return these important valuables to me.

I will suitably reward the autorickshaw driver or the person who will help me with this.

- Mayank Dalal (Cell Number - [protected])

Today(7th Dec 2010) we took an auto (registration number AP 28 Y 5729) from madhapur, 100ft Road to Oracle Campus, Hitech City with a predecided fare of Rs. 30(they blankly refuse to use meter). However upon reaching destination we gave him a 50 Rs. note and he returned Rs. 15 saying that we had decided upon Rs.35 and continued arguing. We then asked him to drive us back to the original spot where in we can ask the other auto walas present for complete confirmation that we had decided on Rs. 30. He agreed to the same but then after driving us about 300m from our destination he returned us the balance 5 Rs. and asked us to get down and even got unruly and started threatening us with dire consequences if we didn`t.

Summary:

Auto registration Number : AP 28 Y 5729
Auto driver license Number :[protected]
Complaint : Charging excessive fare, not using meter, unruly behavior and use of threats

The autorickshaw wallas takes due advantage of people. Most of them have their metre tampered which causes high fare than usual.
E.g. on 11th Nov i hired an auto from Kurla west for Malad (Mindspace). i regularly travel by auto to my office in Malad. the fare goes upto max 230 Rs but that it suddenly went to 340 rs. its really a huge difference. there was no heavy traffic which could have caused this. the traffic was as usual. after reaching malad i asked the driver that you meter is not showing proper figure. it may be tampered or may be faulty but he argued. with no wasting of time i asked him to provide me with his driver batch number which he started refusing. then after 15-20 mins when i pressurized him he gave me the details as follows:

Driver name - Manish Patel
Driver Batch no - 272545
Vehicle no - MH-03-AK-2851

we request concerned authorities to take necessary action against such persons so that passengers will not fall prey to such frauds.

Respected Sir,

I took an autorickshaw from Bannerghata Road (Near IIMB), to Mantri Mall Malleswaram. The Metre reading was wrong. I was just watching the metre reading and found that the reading was running so fast as if its participating in running race and heading towards first position in the short time to get break the previous record. When It reached Jayadeva hospital Flyover the meter reading was Rs. 27 ,So I have decided to cut the auto service so I have requested the driver to stop near by Jayadeva bus stop,he started shouting at me and used dirty languages(can't print it here) I have asked him to mind his language but he didn't,I take this oppurtunity to request our legal system should severely punish such irrtating personalities .The Vehicle Number is KA 06 A 1885 .

Looking forward for the justice.

Thanks & Regards,
Gnanasakthi M

I hired an autorickshaw from Domlur to Sivajinagar on 27/09/2010 at 6.45 PM. The Autorickshaw driver put the meter on and the travel went on till m.g road. There another commuter asked for a ride to Sivajinagar and the driver stopped the autorickshaw to accomodate him. I opposed since it was not a shared auto. The driver started threatening me and abused me with unparliamentary words. Out of fear of being physically handled I got down of the autorichshaw and paid him the money. I was alone and felt much pain in the incident. Kindly take some action against this driver whose details I noted down from the autorickshaw.

Name:-Gangadhar
D.L No:- 29233/05
Badge No:- 3982/05

Respected sir,
I took an auto from JBS to Yatri Nivas (near anand theatre).
The autodriver first asked Rs.25 later agreed to take Rs.20
After going to the next crossing he stopped the auto and was claiming Rs.40.
I was forced to get down and took another auto.
The auto number: AP 10 V 6961
Please take some steps to stop these behaviors.

Dr. RITUPARNA MAITI
[protected]

I hired an autorickshaw No. MH 03 AA 2530 from Andheri (East) - from the East side of the Harbour trains terminating at Andheri - to go to Marvah House on 12.9.2010. The auto driver charged me Rs. 120/- for the 3 Kms. ride informing that he has to take a route from the Airport. He also informed that the roads are blocked due to Metro project work going on in the route to my destination. The fare charged is very exhorbitant. I would request you to take action against the driver and refund the excess amount charged from me.

Nambiar Neelakantan P

Sir,

This is to bring to your notice about the unconcerned and insensitive behaviour of autodrivers who exist in almost every part of the city.

I had a personal experience with an auto driver who is not at all concerned about his customer.

On 22/August/2010, i travelled in an auto from nanganallur (market) to madipakkam (balaiya garden). While getting down at my sister-in-laws house, i missed my handbag in the auto. I took all the other luggages except for my handbag which had some
expensive items. i realized after couple of minutes, by then the auto had disappeared. Due to heavy rains, the auto driver insisted me to get down fast, so i missed the handbag that i had placed at the back of the passenger seat near the back window.
I expected that the driver would return and hand me my handbag as he knows the place where dropped me (my sister-in-law's house). But till now he has never turned back.
Though there is mistake on my part, the driver, if he had been a honest man, could have handed my bag at the earliest.

Please ensure that this does not repeat in the future. Make a strict rule that any posession that are missed by mistake should be handed to the nearby Police station or to the concerned person immediately.

Thanking you.

Hi,

I travel from Hebbal to Nagawara daily around 9:30PM using auto and I face a lot of trouble with the drivers. Decided to raise a complaint today hoping an action to be taken

The right meter reading is Rs.33.50. Drivers asking for Rs 80 today. I was ready to pay 1 and a half rate but none was ready to put the meter.
-KA03 B9294
-KA03 B5020
I could not get the registration details of the 3 others.

Finally a driver agreed to put the meter and asked me to pay extra Rs20. It came up to Rs40 when I travelled upto Manyata (my apt would have come to Rs 45.50 at that rate) and I had to pay Rs60.

Who can teach the auto drivers to be sincere at thier job?

-Liz
Nagawara
Bangalore

I have had two bitter experiences recently with two auto drivers.As I am a usual auto traveller from Indiranagar to Bannerghatta road ,I know that the rate in meter comes around 80-85.One day,the meter was showing 120 Rs.I argued with the driver and I said I will complain this to police.He said you can go and complain and go to the court daily because there is no proper law for this.Also he threatened me like If you complain you will end up in trouble.Also this driver didnt have Khakhi uniform and his auto was not displaying the License display board.

Auto Number - KA 03 7585

Similar incident happened when the meter showed 110 and driver demanded 170 from Bannerghatta road to Indiranagar and he started abusing me when i argued and even was ready to hit me.

Auto Number - KA 01 5222


I hope necessary action would be taken against these two persons.

Thanks,

Sreejith Vijayan
Bangalore
[protected]

Autorickshaw's in bangalore simply refuse to take their passengers or demand huge amounts to take them. The rickshaw number KA-05 D7345 standing oppsoite Brigade Millnieum, J.P.Nagar 7th phase bangalore asked me to pay Rs 120 to take me to Thalghattapura which around 8 km. When i was noting his number he boldly said yes madam note the number complaint against me in newspaper no problem.

So much is their confindence in our system that they know whatever they do they can get away with it.

I noted his number because few months back i had read in the TOI that if rick drivers refuse to come we can note their number and complaint.

Kindly do something to teach these ppl a lesson.

Everyday, I go to office in my car. I follow traffic rules very strictly. This complaint is about how I'm being mentally harassed by auto drivers who literally force me to not follow the traffic rules. Near Rajkilpauk junction at Tambaram, there is a signal. People who come from Medavakkam can go either straight to Tambaram or can take a left turn in that junction. But, there is signal for both straight and left. To make things more clear, it is not a Free Left turn. Here, everytime, when the signal is red, I'll stop my vehicle and wait till it changes to green, to take the left turn. But the auto drivers abuse me for doing so. If I choose to ignore him, he keeps honking continuously. Sometimes he manages to squeeze through the small gap beside my vehicle and then abuses me for obeying the signal. How could I even make an attempt to explain things to him when he doesn't care to listen? It is extremely upsetting. For no fault of mine, I am being mentally harassed. What bothers me the most is, many a times, these drivers scare me by almost hitting my vehicle. Even if I make a note of his number plate and make a complaint against him, how many drivers should I be doing this to? Also, how can I prove that it was that particular auto driver who banged on my vehicle? The traffic policemen in this junction don’t seem to bother rather chose to ignore such things. But, should we obey traffic rules only if traffic policemen are there? Please do something about enforcing people to follow the signal strictly in this junction. I want to follow the rules. Please help me in doing so!

Bangalore, Karnataka

I took an autorickshaw from Kasturi Nagar, Near Ramamurthy Nagar Bangalore to Indira Nagar Bus Depot. The Matre reading was wrong. I was just watching the metre reading and found that the reading was running so fast as if its participating in running race and heading towards first position in the short time to get break the previous record. When It reached Indira Nagar Depot the meter reading was Rs. 38.50 and he took Rs. 40 from me.The Vehicle Number is KA 03 A 6885.


There is also a similar situation before. I took an auto from Kasturi Nagar, Ramamurthy Nagar Bangalore to Koramangala Passport office. The auto driver said that U cannot go via indira Nagar Depot, Vivek Nagar and took the diversion in some crooked paths and reached Domlur Flyover and from there someother route and at last reached Passport office. He knowing I am Tamil, started speaking to me in Tamil all the while about many things like Carlton tower fire accident etc. Meantime, when the metre rading reached Rs. 99.50, he restarted the metre to set it to Rs. 14. So when I reached my destination, the metre raeding was showing rs.14. When I gave Rs. 115, the auto driver asked Rs. 20 extra. When I asked why Rs.20 extra , he said some logic in Kannada which I didnot understand. Until then He was speaking to me in Tamil but that logic he told in Kannada.
I noted the number but by mistake deleted the number., He was a Muslim with lenghthy 3 names . I remember the middle and last name is Aslam Pasha. If I find him anyewhere I'll remmeber him.
Please note that such things does not happen in City.


I take regularly auto from Maruti Nagar, Madiwala to Koramangala 8th Block, I find very rarely where Auto rickshaw metre reading is Rs. 17.50. which I trhink is the right one. Some auto's will show Rs.20.50, some will show Rs 23.50. And some reading is even Rs26.50 which is almost Rs 10 extra from the exact metre reading. Some people staright away ask for Rs. 40 and Rs.50. Recently one of the driver asked for Rs40 and the Vehicle number is KA 41 7164.

Plesae take the necessary actions.

Molly

Today I had taken an auto (Reg KA 02 A 288) from Kaikondrahalli (off Sarjapur road, near Wipro Corporate Office) to Cambridge Road. The distance from Kaikondrahalli to Cambridge Road is hardly 13 kms. However, meter fare was close to Rs 150 ( which makes Rs 12-13 per km). I had explained the difference to the autodriver and agreed to pay Rs 100. The auto driver was not allowing me to get into the office and went on arguiing wth me for close to 30 minutes. Finally i agreed to pay him Rs 120. He also behaved indecently and tried to snap away my mobile phone when i tried to take down his registration number. The security and housekeeping guys at the buildings opposite to Frank Anthony Public School are witnesses to this. The auto driver further threatened me to deal later when he finds me at the same junction. It is pretty sad to note that there is no stringent rules against such meter tampering and indecent behaviour. I want strict actions to be taken against this case. The distance between the boarding point and destination point (FAPS) can be verified and the case described above can also be confirmed with witness to the above (being the security in charge and housekeeping guys of Mindteck/Meru office).

Kindly keep me updated on the status of this complaint and let me know if any further information will be required from my end to initiate an action against this.

i my self biksha very much frustrated by the rickshaw drivers dadagiri at govandi railway station.
they forcefully make us to sit in autorickshaw total 5 person whereas an auto rickshaw is allowed only for 3 seaters.

the autorickshaw going daily in route from govandi to baiganwadi and back baiganwadi to govandi doesnt leave until total 5 persons were not get in.

and this is all done under the presence of police constables who are on duty on govandi station specialy for this auto stand to make proper movement and does not cause any problem to people but instead of this the police constable are busy in collecting the money from auto driver for allowing them to take 5 person in a rickshaw and they does not bother about problem cause to people and accident cause due to rash driving of auto drivers.

Therefore my request is to kindly look in the matter and help us to reach our home and office regularly in time and safely

Hello,

I just wanted to know that why autos no where else in Mumbai but only in Airoli in Navi Mumbai are without meter.
They charge extra as compared to other places for same distance as because there is no meter.

Please do the needful in this regard.

Thanks in advance
Netra

Dear sir/Madam

Today I was returning from new delhi railway station .When I asked for autorickshaw they said they will charge Rs 150 for Tilak nagar,I said that its too much as I am regular to this place and I am aware of actual charges.Negotiations went on for some time and then said even if you will take pre paid ,you will have same charge ,I said let me take Prepaid then.Then number of autorickshaw surrounded us and they started saying Rs 30 we will have to give for number.I said why dont you follow the rule and go by meter..They said no one will go by meter.Somehow they have agreed for Rs 130.

Even if you take prepaid,they have their internal setting.I want to ask the government that We vote for you,to see these days.They dont have badges,they dont follow the rules.They are charging as they want.They dont want to go by meter..

What does govt is doing ..the water is going above head....

My fiancée was on her way for an important exam and hailed a rickshaw to go from Vile Parle West to Vile Parle East. The Rickshaw driver refused to go. However, when my fiancée and her sister sat in the rickshaw, insisting that he take them to the exam centre, the rickshaw very curtly asked them to get out of the rickshaw. Not wanting to waste time prior to her exam, my fiancée stepped out of the rickshaw but before her sister could do the same, the rickshaw started driving off forcing my fiancée’s sister to jump out of the moving rickshaw; the rickshaw did not bother to stop. The number of the rickshaw is MH 03 M 7567.

This is not the first time that such a situation has arisen and strict action should be taken against such rickshaws. I look forward to prompt action against the driver.

Hello there,

This is to register a complaint against the driver of autorickshaw KA-05 AA 1003.

The auto driver was trying to overtake from right and as he couldnt succeed in it, he stopped right beside us and starting using all abusive and foul languages possible. There is not much that a self-respecting person can listen to, and when things got out of control my husband tried telling him to mind his language. This instigated the auto driver further and he raised a slipper at us, and at that moment the signal went green and we moved ahead, little did we know that the auto guy was following us. He chased us for abour a kilometer and a half and then blocked our way and started hitting our car. He hit our car at least four-five times with full force, hence I immediately tried rolling up the driver's window so that he cudnt do any physical harm to us.

There was a tarffic police guy there, and we approached him for help and justice but he dint even listen to us and instead started shouting at us for blocking the traffic. I wonder what approach must people like us take should such an incident happen.

This incident happened near Brand Factory, Wilson Garden, Bangalore on 9th June'09. It is with great faith in the system that I am reporting this incident here in this forum. Kindly direct us to appropriate authorities who can take care of such people as they definitely are a threat to normal people travelling on the roads. They definitely need to be punished for such behaviour.

Thanking you in advance,
Regards,
Tushita Pandey

I usually travel by auto but drivers refuse to go by meter and reply " agar meter se ja ke kya karo ge bus se bhi to ja sakte ho" I am being charged between Rs. 150 & Rs.200 for Okhla Phase-I to Dilshad garden and to this is to bring to your notice about the auto rickshaws in Delhi who inspite of installing meters are asking for higher amount of money and disagree to use the meter. I would like to ask the autorities why the meter is installed when they are not using it This is sheer corruption on the part of the auto rickshaw drivers and it is really become nuissance for us consumers as we are the ones who are suffering .I would request to take notice and stricter laws be imposed on the auto rickshaw drivers who are failing to to use the meter and are asking for double or even three times more amount of money than the usual fare.After all we cannot spend our hard earned money to fill the houses of auto rickshaw drivers.My suggestion would be that there should be a seperate wing which takes up the complaints and matter of such auto rickshaw drivers so that they dont break laws. Thanking you.

Why are autorickshaws in kerala dont switch on the meter ???? Why there are no rules regarding this ??? I feel pity for the top officers who support this...Are u people not ashamed...??? i m stayin in palakkad...here no1 uses the meter...the passengers are charged as the driver wants...i m a victim of this each day...atleast tell me to whom i should complaint...and who knows how much i have to bribe...india will be always like this because of these irresponsible ________...work is worship...understand tat first...

I had taken a Rickshaw from Larsen & Toubro, Powai to Jogeshwari on 05 Feb 09. I have been travelling this route everyday, since the last three years and have been paying Rs 43 daily. However, in this rickshaw MH-03-AA-2867, the meter read Rs 52. I wish to take serious action against this rickshaw. Please suggest the mechanism.

Today(24/11/2008) I travelled on an auto from instersection of Swagath Road & East End Main Road to Shanthi Theatre-South End circle which is almost 3 kms(exactly 2.9 kms). The meter is showing Rs:22.50 where it is supposed to be Rs.20. When I asked the driver about the wrong meter reading, he started behaving badly.
The auto registration number is KA03 A 3124. Driver has some problem with his left eye(probably partial visibility).

This is not my first experience. I have numerous experience and everytime I send mail to [protected]@kar.nic.in providing the registration number. I do not see any response.

If a driver can make Rs.3 extra for every 3 Kms, imagine how much the driver cheats the public. Can traffic police at Bangalore take some action against these cheating/rude drivers.

Thanks!

I was travelling in auto No:TN-05 2844 along with my friend on 13th Nov 2008.
We hired the auto from kandanchavadi to thiruvanmiyur thiyagaraja theater at around 9:50pm as we were getting late from office. the auto driver initially charged for Rs.100 then some how he agreed for Rs 50.

By the time he reached thiruvanmiyur signal he said he will drop us near the signal, as he has to take a U-turn to thiyagaraja theatre and so we said we hired the auto till thiyagaraja theatre and he can't drop us in the mid way. But he refused to agree and started shouting and abusing at us and started demanding for Rs:70 to drop us near the destination.

We could nothing but just note his Vehicle number. We couldn't argue much as we were getting late.
First of all they charge us double the amount and they misbehave with us.
Is there any Officials who can take some action against these people.

This is just one incident. Earlier few months back we hired an auto to IGP bustop in OMR . The auto fellow dropped us at SRP tools and said it is IGP bustop and started using bad words. But at that time I couldn't make a note of his Vehicle number.
This time the only thing that I could do was making note of his Vehicle number
Unless and until some severe measures are taken these kind of behavior can't be controlled.

Please do take some action against them. I'm really not sure whether my complaint would be yet another mail in the complaint cell or it does make sense. Just writing to raise my problem to your notice for help.