[Resolved]  Ava Merchandising — ava products

AVA merchandising — ava

AVA is AWESOME in every way, be it their price, their quality or their service.

Invariably I end up buying one product or the other every month from the AVA catalogues which come with my bank statement.

IT IS EYE OPENER. THERE ARE MANY OF OUR DEAR FRIENDS LINED UP IN THE QUE TO GET FOOLED BY THIS BIPASTEROUS REALITY.

dhawan

AVA merchandising — ava swatch

Some of the brands that AVA offers - like SWATCH are too good to resist

I have ordered few products vide order no. SB-16258 on 6th march 2009. The payment has been credited in your account through my sbi card on 6th march. It is 26 days have been passed more than the delievery schedule mentioned in your pumplet i.e.3 weeks time of delievery.Number of time i have contacted your customer care center but every time they given a lollipop to me with false consulation that the order will be despached with in a day or so but it is sorry to say you that till today i failed to receive the ordered items.If i could have known your such a atitude then i would have never placed my order to you.Once again i request you to kindly send the ordered items without any further delay within in two days otherwise send back my desposited money along with interest @ 30% p.a.till the date i get the refund.
Hoping your close attention on the above specially in sending the ordered items.

Due to misleading informantion about a product which I ordered and Paid (through ICICI bank credit card)for, I cancelled the order and AVA later
promised to send refund cheque (8500.

Now they are intentionaly delaying the refund from last 2-3 months
Whenever I call them or send Email they promise to deliver the refund cheque
with in next 5 days.They are doing this from last 2-3 months.

My bank ICICI is charging EMIs from me beacuse AVA didnot transfer back the paid amount online.

Now I am seeking legal remedy for the same through
1. Filing a FIR or
2. court/attorney notice.My point is that this litigation process is time efforts and money consuming Still I am opting for compensation due to harassment, litigation, disturbance.

name of the directors of AVA is mentioned in their web site but they dont provide their contact details, guess they will only listen after
legal notice.

CAN ANYBODY SUGGEST HOW TO CONTACT DIRECTORS?
Shardendu
[protected]@yahoo.com
Product code IC6776
Contact number [protected]

Your company is not reliable at all. I had purchased a Micro Wave and a Vaccume cleaner last year. Unfortunately the vaccume cleaner got some problem while working. I contacted the AVA customer care. After contacting them for 2Wks they took the vaccume cleaner with them and said that they will return it to me within 1Wk. After 2Wks when I enquired about that the customer care people said that they are not able to repair that piece so I should give them some other order of the same cost. I did so, but they havent take that order. Finally I decided that I want my money back and for that I am trying to contact them from last 3 months and still there is no response from there side. They always say that we will call you back with 24hrs and still I am waiting for money.
The customer care operators are so rude and bad spoken, as one day one person said that it is not there headache that I had called them so many times. They never said me to do so. I dont know on what basis they join the customer care. I have decided that if I will not get back my money within 2-3days I will go to the consumer court because they harrassed me so much and wasted my money and time both.

Please do not buy any product from AVA Merchandising. Their service is the worst i have ever come across

AVA merchandising — Order Swatch Watch on 11th July 2010 not received till date

Dear Sir, Madam,

I am residing in Mumbai but I have placed the order of Watch on 11th July 2010 with AVA Merchandising and till date I have not received any Watch. While placing the Order they had told me that watch would be getting delivered in 21days time, when approx a month has passed and started following up with AVA they told me that Watch has been already delivered on the address informed to AVA while placing the Order and I checked Inward register of Courier of delivery date mentioned by AVA i.e. 17th July 2010 and no such packet was delivered. This is really a fraud when i asked for POD they told that they will send through and till date no watch and POD has been delivered.

Also DTDC Courier is also a Part of Fraud with AVA as they are not giving proper updates.

The Indian Consumer Forum Should take necessary actions at the earliest possible to stop such kind of Cheatings as on particular site I have seen lots of Complaints of AVA.

Please act ASAP and waiting for sincere reply

Regards,
Anil Vazirani