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[Resolved]  Avis Hitek — Hot Air from Air Cooler

I bought this Air Cooler on the special recommendation of the shop owner about its features and high quality in this summer. I was pitching on some other brand as I had never heard of Avis, but the shop owner insisted on this saying that it is exported to Middle East and blah-blah...
Eventually, I bought this cooler by paying an amount of Rs. 7700. When I started operating it, it gave warm air inspite the tank was full... I thought that this is due to high temperature outside...In few days, water started leaking from the coooler. I complained at the helpline no. given by the merchant. It was the same no. as of merchant's...He send a mechanic after requesting thrice...the mechanic did something, althought the problem persisted. In a few days problem aggravated and in the night, all water leaked from the tank and filled my drawing room. I again requested the merchant. He said that the tank connected to pipe was defective and it is out of stock..as soon it will come, it will be replaced.
Now it's more than a month complaining to the merchant. I requested to replace the cooler also, but he usually disconnects the phone as he hears my name. Since I have shifted my residence recently from Noida to Indirapuram, it's almost impossible for me to rush to the shop daily. I have till date spend much amount and energy calling to the merchant. Secondly and more importantly, cooler was bought for getting comfort in this hot summer, but none of the day have I got any comfort, rather it has harassed me physically and mentally.

Obviously, economic damage and physical damages are there. All the members in my family are suffering from severe sun burn and itches just because we invested in this cooler and could not use it. We were bound to live in scortching heat and humidity just because we had no option, once investing huge amount in this cooler. Secondly, the phone calls that we have made to the merchant after bying the cooler are no less than hundreds... usually my mobile bill comes around 1100 p.m., it has touched 2000 last month...

And the mental harassment is such that a permanent tension is created in my house due to scortching heat and humidity...and the cooler is lying at one corner of my house still waiting for someone to come from the merchant's side...we have not switched it on since last three weeks scared of the water leakage and warm air...
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  18 CommentsShareTweet

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You may expense some more time to sue the marchant in consumer court.
I agree..AVIS coolers have really no reliable service.. I cannot recommend anyone to buy this. AVIS has to prove the contrary by their action.. A. Banerjee, NOIDA
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please tell me contact number of avis customer care


m having some prblm. and no mechanic is checking it...

there is some prblm with its pump...

any dealer number number is also required

[protected]
very bad service of avishitek coolers
I agree..Avis Hitech coolers are not of good quality. It does not cool the room as said by the dealer or AVIS coolers really no reliable service. so please do'nt waste your money
i purchase kenstar cooler slim line SD 0434
This 30-liter air cooler has a 3-speed blower and can cool a 538 sq. ft room. It also has a water level indicator. It has other features like mosquito net with dust filter, Ice Chamber and a night lamp. This model tall design provide cooling at bed height or body level. The cooling vent right at the...
NO NIGHT LAMP NO ICE CHAMBER IN THIS COOLER DELA RE TOLD NO THIS FEATHER SO EXPLAIN YOUR POSITION THIS STATEMENT SHOW naptol.com site. I CHANGE THIS COOLER WITHOUT EXTRA CHARGE. I Purchase cooler 19/4/2010.
Please solve my problem.
Thanks.
I agree..AVIS coolers have really no reliable service.. I cannot recommend anyone to buy this. AVIS has to prove the contrary by their action.. Nikesh Kumar, Delhi
bought 3 avis coolers, one of them has some trouble, where to call, no idea, please call me at [protected], naval gaba
avisaircooler indias best aircooler i am100% satisfy abut quality & service



harish aggarwal jaipur
Avis Hitech coolers are not of good quality. It does not cool the room as said by the dealer . deeler making fool to us. so please do'nt waste your money
It does not cool the room as said by the dealer
so please do'nt waste your money on this
contrary to all above, I had purchased avis sleek room cooler about 10 years back and i am still happy with it ..no services done during this period and not even the pads are changed..It is working fine even today..I feel sorry for you dear friends..please believe me. I happened to be here as I need just two knobs for this cooler

s s bola
Avis is local brand. Local brands are always gives you tension. Some are lucky people who satisfied with that.
Avis is local brand and dealer get more profit on that.
If you really want to buy genuine branded product on the best price log on to following website http://www.ebestpriceshop.com
Hi Sir,
I purchased Avis Hi-Tech room cooler on dated 13 May 2011, Friday.

Bill detail Book NO. 158 Serial no. 30460

Dealer : Aggarwal Electricals, 95 Shiv Market Pitampura

Eventually, I bought this cooler by paying an amount of Rs. 7000. When I started operating it, it gave warm air inspite the tank was full of water.

I am trying to call customer care no
[protected], [protected], [protected] but none is responding.

We need some help for same, authorities should warn these companies so that they can act on customer issues.



Regards
M.K Vashisth
Dear Sir,

i have purchased the Avis Hitek Sleek 5 in 1 in month of May 2011.
and from starting swing blades are not worked and water pump is also not working from last 20 days.
please send your executive to attend the problem ASAP. because the atmosphere is very hot. so take it seriously. costumer care no. is not responding.
My home Address is F.C.A-68, Garg Colony, Ballabgarh, (121004) Faridabad. Haryana, India.
E mail address:- [protected]@conscom.in
Mo. No.[protected]
Regards
Rohit
I had purchased cooler (Ripple) of Avis make in May 2013. The motor driving the blower has become non functional. It is very astonishing that a motor of a product of this price has failed within 2 years. However, the service center was approached and as I have already communicated about the motor replacement, they brought the motor with them. The cost of motor was told as Rs.2250 apart from service charges of Rs.350.
I thought of going for replacement, but, the motor did not have any rating tag and other details, It was neither in sealed cover. On inquiry, the service center official told that this is the only thing, we can do and the item is original. It is very difficult to make that opinion after seeing the product and there were no papers to prove that either. Further, the motor was brought loose and not in sealed cover.
I purchased this product for the first time and regret purchasing it now. On searching internet, I fund the same experience of all the purchasers.
While trying to submit the complaint online, the website of Avis did not support and the email sent to [protected]@avishitek.com bounced back.
I request everyone to avoid purchasing any product of this company.

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