[Resolved] Axis Bank and Standard Chartered Bank — LOST Standard Chartered bank ATM CARD IN AXIS BANK ATM
I left my Standard Chartered bank ATM DEBIT CARD at Axis Bank ATM at Mira Road east (silver park) on 18/05/2009 at 01:15:36 am
Axis Bank ATM Mira Road east (silver park) doesn't have a CCTV Camera,
I want to know isn't this compulsory for all Bank's ATM to have CCTV Camera?
Isn't the Bank lacking behind in providing all security measures.
When I came to know that I have left my ATM card at Axis Bank ATM it was too late.
Person who took my card from the ATM has made following transactions:
18/05/2009 PURCHASE AT RELIANCE FRESH . 10:13:37/80500 INR 1, 730.00
18/05/2009 PURCHASE AT BPCL DEALER 10:47:21/82520 INR 335.00
18/05/2009 PURCHASE AT THE MOBILESTORE 11:22:23/85033 INR 4, 099.00
18/05/2009 PURCHASE AT ADITYA BIRLA RETAIL 13:51:41/95556 INR 2, 788.00
Next day till 1:51 pm that person purchased around nine thousand rupees.
Then I called Standard Chartered to block my card.
Since then I'm requesting Standard Chartered Bank to help me with the locations where the card was swiped.
Is it that difficult for a Bank to provide the Location of the Stores where the card was swiped ?
And the stores like RELIANCE FRESH, BPCL DEALER, MOBILESTORE, ADITYA BIRLA RETAIL (MORE supermarket) accept the card without verifying SIGNATURE on the card.
When we purchase a mobile from MOBILE STORE they ask for our address and an identity proof, Therefore MOBILE STORE must be having details regarding that Person who took my card.
Please help me in getting information from the bank. Please tel me the procedure I need to follow
Standard Chartered bank is not being kind and helpful to me.
Standard Chartered bank is DENYING to give the store locations and locating the person.
Standard Chartered bank said that they CANNOT find the STORE LOCATIONS.
It is difficult for me to accept it this answer from the BANK.
Your help would be highly appreciated.
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Aug 14, 2020Complaint marked as Resolved