Axis Bank — NON RECEIPT OF RENEWAL DEBIT CARD | |||
MYSELF BIPIN KUMAR CHOUDHURY, AN ACCOUNT HOLDER OF AXIS BANK,BERHAMPUR BRANCH. MY ACCOUNT NUMBER IS [protected]. MY DEBIT/ATM CARD EXPIRED ON 31ST MARCH 2010.MY OLD DEBIT/ATM CARD NUMBER IS [protected]. AFTER EXPIRY I IMMEDIATELY CONTACT THE CONCERNED OFFICER IN BRANCH. HE ASSURED ME THAT IT WILL REACH WITH IN A WEEK AT MY HOME ADDRESS. BUT AFTER SO MANY REMINDERS TO BRANCH, 28 DAYS PASSED I COULD NOT GET MY CARD TILL TODAY. AS PER RULE THE NEW CARD SHOULD REACH MINIMUM 15 DAYS BEFORE EXPIRY OF THE CARD. TODAY WHEN I ASKED AT BRANCH, THEY REPLIED MY CARD HAS BEEN DESPACHED ON 6TH APRIL TO MY HOME ADDRESS. BUT DUE TO NON RECEIPT OF MY CARD I COULD NOT MAKE ANY TRANSACTION AT ATM AND ALSO UNABLE TO PURCHASE AT MARCHENT ESTABLISHMENTS. SO KINDLY TAKE NESSARY STEPS IN THIS MATTER FOR WHICH I SHALL BE VERY GRATEFUL TO YOU. (BIPIN KUMAR CHOUDHURY, MOBILE NO-[protected]) Was this information helpful? | |||
 2 Comments | |||
Comments
i applied for a 2nd add-on card and twice the application has come back 2 me saying provide
residential proof of my son. my son is only 17 and my address proof should be accepted. i also furnished his college i/d which HAS his residential address on it. wat more do u expect is not clear. plz reply.
Aslo my son (HANOZ PATEL)has received his new card but i accidently misplaced his pin np. plz issue one urgently as he is a student and studying in baroda.
residential proof of my son. my son is only 17 and my address proof should be accepted. i also furnished his college i/d which HAS his residential address on it. wat more do u expect is not clear. plz reply.
Aslo my son (HANOZ PATEL)has received his new card but i accidently misplaced his pin np. plz issue one urgently as he is a student and studying in baroda.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Axis Bank — NON RECEIPT OF DEBIT CARDS
i have a joint account savings account (with my wife) [protected] in axis bank shakti nagar branch new delhi. In aug 08 my debit cards expired. i was out of india for a few months. in jan 09 i was told that new cards were despatched to my add but were returned to the branch undelivered. i applied for the cards once more but till april got no no response from the bank.I am a defence personnel posted to a remote location at west bengal.i rang up the delhi branch but was kept on hold for 25 min and then the line was dropped with no concrete result. i went for an exercise to delhi area from where i again enqired about my cards btu was requested by the branch manager to give them some time to look into the matter. This time period was to be 15 days wherin again on my call from bengal the branch gave me a blazeflash courier airway no the detais of which on the courier site were ambiguous.herefater i rang up the mumbai office where the customer executive apologised for the whole thing but requested me to apply for the cards again.all this while i believe i have been paying for the new cards.
there has been no endeavour from the bank to contact in an event of non receipt of debit cards by me either thru mail or telephonically.i have an internet access to my account and there also a portal exists to send/receive email.i have used this channel many a times but to no avail.the bank has not even sent an email regarding this whole issue.