[Resolved]  Axis Bank — Axis bank give wrong information to cibil

Dear sir
I apllied a car loan DSA in HDFC bank, they rejected my application due to negative cibil report.For further enquery i send a mail to cibil authorities their reply is as follows


With reference to your mail, please find the status of the control number[protected] as follows:

AccountNum: [protected]
Reported By: AXIS BANK
Account Type: AUTOLOAN
Ownership: GUARANTOR
Date Reported:[protected]
Open Date:[protected]
Last Payment:[protected]
High Credit: 19, 500
Current Balance: 3, 269
Amount Overdue:0

AccountNum: [protected]
Reported By: UTI BANK
Account Type: OTHER
Ownership: GUARANTOR
Date Reported:[protected]
Open Date:[protected]
Last Payment:[protected]
High Credit: 19, 500
Current Balance: 2, 454
Amount Overdue:0

Regards
Neeraj Amin

This document is classified as : (-) Public (-) Internal (X) Private (-) Departmental (-) Confidential

Actually i did not signed as a guarantor to any body in UTI Bank or Axis Bank and also i have no dues or over dues in any nationalised banks and non banking financial institutions.My request is please remove the asis bank report from cibil as early as possible.

regards

Shibu M K
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir/Madame

My family hold NRE, NRO & SB accounts since inception of your branch in Madurai Branch.

In May, 2008 I sought Home loans for my two sons with all the required documents and Your Home Loan division dragged for one month and at last they told they can not sanction loan. If they could have told initially I would be very happy.

Then I approached HDFC with the same documents and obtained two loans of Rs.30 lacs + Rs.7 lacs within three days. I am much satisfied with their dedcated service. I preclosed half the loan and will close next year. Due the Professional negligence of duty care, your home division thus lost many customers.

Now another negligence happned this week to my Son S.Arun sundar who hold SB account in Madurai Branch. Relience Mututal Fund directly send the redemption amount to his account and the same is rejected on 11.01.10 by your Madurai Baranch with the remark 'Mismatching Name'. I am wondering how it is possible mismatching the name when the account number and the name from relience is same.
Your Madurai Branch has not even made courtesy call my son and verify.

This act Negligence of Dury care by your Madurai Branch is against RBI guidelines and Banking Law. Your poor service made me sick with mental torture.

I am considering to close my all my family accounts and switch over to other banks.

Regards

Sundararajan
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information