Axis Bank — Fraud from my account | |
Dear Sir, Myself is an saving account holder of your bank.( Axis bank, Sigra, Varanasi) On 15/06/09, I came to know that 10500 ruppees has been withdrawn from my account using Debit card from any ATM on 08/06/09. Immediately, i complained to the branch manager. On 19/06/09, I got a reply from bank manager that money has been withdrawn from Indian bank ATM, Lucknow at 1948 hrs. Sir, at that date and time, I was in Varanasi (My hometown) and was in possession of my Debit card. I can give full garauntee that my card has not been used for the above said transaction. I am unable to understand that how it is possible that i am holding my Debit card in Varanasi and money is being debited from Lucknow. Something is really fishy !! Branch manager is of no help, may be this matter is outside his scope but he stated that " Keeping the money is same like keeping in pocket and if you lose any money from your account, bank is not at all responsible".. I truely beleive that there must be some computer mistake somewhere. Kindly do the needful and guide me what to do.. I think after this incident, i will think twice before putting my hard earned money in the bank, which is not protected from the fraud. Hope to get your promt and positive reply.Awaiting your guidance. Best Regards Ajeet Patel BANK ACCOUNT : [protected] Bank: Axis bank, Sigra, Varanasi As per bank inccident took place at Indian bank ATM - S1AV0091 - Lucknow @ 1948 hrs on 08/JUn/09. At that time, I was in Varanasi with my card with me!! Was this information helpful? | |
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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put that manager's name who told you that this is not banks responsibility..is it possible that this person is involve in some rackets...i heard many complaints about axes banks.