Axis Bank — Payment not sent to my ICICI credit card.

Dear Sir/Madam,
This is Sudha Sankar. I am holding savings account in Axis bank.
And I am using this account to pay my Credit Card Bill every month through iConnect [with Bill payment option].

As every month, I used this bill payment option and transferred Rs.2000 thrice (Rs.6000) to my credit card on 23rd July 2009. Rs.6000 is deducted from my account but my credit card still has not received one of the transaction - Rs.2000 (my credit card had received RS.4000 out of that 6000).

It has been 6 days since I transferred the amount. How could I bear the fine amount for this credit card even though I have paid the amount? Even I am not getting proper response from Axis Customer care and as redirected by them, I have even sent a mail to 'ibrm.[protected]@axisbank.com'. Please let me know the status of this and why it was not credited?

My Axis Bank Account Number : [protected]

Credit Card Details

· Bank : ICICI Bank

· Card Number : [protected]


Could you please process this amount the sooner? Kindly take this matter on the urgent basis.