[Resolved] Axis Bank Credit Card — Payment not done to the merchant by the bank | |
Dear Sir/Madam, I am a regular customer of Axis bank credit card issued by VISA, since last 1 and a half years. I regret to inform you that it has taken too long to solve the problem by the bank. So i am forwarding the problem to you. Actually i had purchased a LCD Tv on 12th of October 2008 from Pooja Electronics, Baroda Gujarat, holding ICICI bank credit card swaping machine and i had swapped for the amount of Rs.25000/- in three transactions i.e in the parts of Rs.10, 000/-, Rs.10, 000/- and Rs.5, 000/- respectively from my Axis Bank Credit Card (Card NO. [protected]), on the very same day. The respective bank had debited my card a/c by Rs.25, 000/- but the respective merchant Pooja Electronics has only received Rs.15, 000/- instead of Rs.25, 000/-. So we complained to ICICI bank and Axis Bank for the same, but are blaming each other that the money has been already transfered to the other bank. Finally both the banks are telling that the money is lying with VISA. But still the merchant has not received any amount nor i have received any credits in my card a/c. For this reason the merchant is harasing me all the time either for the money or to return him the product back. Now i hope that i am corresponding at a right place and i also hope that this time my problem will be solved as soon as possible. Waiting for your positive response, Thanking You, Rakesh R Sharma Mobile: (+91) [protected] Baroda, Gujarat. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
52%
Complaints
12957
Pending
0
Resolved
6557
View all 12957 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
SUB : PLEASE CHECK MY ORDER NO. OD[protected] WITH COMPLETLE SERVICES.
WE HAVE PURCHASED SONY VIO LAPTOP WEBSITE ON FLIPKART.COM & PAYMENT MADE OF AXIS BANK CREDIT CARD NO. [protected] NAME OF THE PARESHKUMAR N PATEL.
WE HAVE MODE OF PAYMENT AXIS BANK CREDIT CARD WITH PUCHASED MURCHANT FOR THE FLIPKART & FLIPKART WILL TELL US TO ME NO OTHER CHARGES FOR CREDIT CARD WITH SPEAK TO AXIS SINIER MANAGER SIBBU BHAI WITH ALL SAFISANT SERVICES WITH BANK. & HE TELL ME NO DEDUCTION CHARGES WITH YOUR CREDIT CARD BUT 26/06/2012 1715.20 DR. & SERVICE TAX 212 ALSO DEBIT MY CREDIT CARD & THEY WILL PURCHASED MY LAPTOP FOR THE PERIOD OF 12 MONTHS AGO & THE EMI IS 2859 FOR FOR ALL INCLUDING CHARGES WITH DEBITED MY CREDIT CARD WITH ALSO DEBITED MY AXIS BANK CREDIT CARD SO PLEASE I HAVE TELL TO FLIPKART & ALSO AXIS BANK CREDIT DEPARTMENT AND THEY WILL TELL ME YOUR PROBLEM IS SOLVE SOON...I HAVE 2 MONTHS WITH TELL HIM. SO PLEASE CHECK MY STATUS & ALSO DEBITED AMOUNT WILL BE 6 MONTH EMI PROCESS BUT I HAVE PURCHASED PERIOD 12 MONTH EMI PROCESS SO PLEASE CHECK & SOLVE MY PROBLEM AS SOON AS POSSBILE. BEFORE THE 1ST INSTALLMENT AMOUNT DEBITED MY CREDIT CARD 2859 RS. PER EACH INSTALLMENT WITH REGRED.
WE HAVE TELLING MR. SIBBU BHAI WITH ALL MY PROBLEM SOLVE & RESPECTLY SAID BUT NOT ABOUT 2-3 MONTHS SOLVE MY PROBLEM SO PLEASE SOLVE MY PROBLEM AS ABOVE THE STATEMENT.
CHARGES WILL BE LESS THEN OR CREDITED MY AXIS BANK A/C. RS. 1715.20 & 212.00
ALSO INSTALLMENT PERIOD ABOUT NOT ONLY 6 MONTH BUT 12 MONTH STATUS AS ABOVE THE ORDER NO. OD[protected].
THANKING YOU
ASHWIN KASHIRAM PATEL
(BRO. PARESHKUMAR N PATEL)
MO. NO. [protected]
ENCLS
1) GRAHAK SURAKSHA EMAIL ADDRESS
2) FLIPKART MURCHANT SENT TO
3) AXIS BANK OF MAIN BRANCH SENT TO
4) R.B.I. BANK OF MAIN BRANCH (AXIS BANK CREDIT INTEREST)
5) AXIS BANK CREDIT CARD DEPARTMENT MAIN BRANCH.
6) MR. SIBBU BHAI AT AXIS BANK CREDIT CARD DEPARTMENT