[Resolved]  Axis Bank Credit Card — Cancellation of Credit Card

Address:

Mumbai City, Maharashtra

Regarding Cancellation of Credit card.
I'm using Axis card credit card provided to me with my Saving account with Axis bank.
After completion of one year Credit card, i dnt renewed the Credit Card, and Im getting a statement of the Card renewal fees.
After putting my request on customer.[protected]@axisbank.com and providing all the required details i got reply saying that the rahul.[protected]@gmail.com email address is not registered with Axis bank; where are my all the communication bank statements and on Axis bank portal this email address is registered.

As after facing issue in registering the complaints over email i tried reaching Axis bank customer support help line for the credit card cancellation;
through telebanking support customer support number. I understand that through telebanking number i'm unable to regenerate fresh TPIN because my registered data of birth is wrongly mentioned; after registering the complaint to change my DOB they said its not possible through telebanking and i can send the passport details to customer.[protected]@axisbank.com saying for change in DOB.

Now my problem is that the Axis bank system is not allowing me to cancel my credit card nor they are having a system to take my complaint and provide my hassle free support.