[Resolved]  Axis Bank — Fund Transfer to wrong account no on 04/04/12

Address:

Purulia, West Bengal

My complaint is related to Fund Transfer from Axis Bank to State Bank through NEFT. Several times , I have complained to Axis bank through proper channel since may-2012 but i am not getting the solution. Only i have received the acknowledgment no. I have mentioned the problem in details. On 04/04/2012 i have transferred Rs. 10000/- to State Bank A/c from my axis bank a/c through NEFT for urgent requirement of her mother treatment. When the time of registration, i have registered Miss Maitrayee Manna (Account Holder) , State Bank a/c no [protected] and CHINSURAH State Bank IFSC code SBIN0000056. After transfer the amount , I have found that, i have registered wrong account no. From state Bank, I came to know that the registered account no. exists in kolkata State Bank and account holder name is Mr. Joy Pratim Sarkar. After transfer the fund, Rs. 10000/- has debited from my account and this amount also credited to Mr. Joy Pratim Sarkar account(Came to know from his passbook). I have informed to axis bank through online as well as verbal with all documents and also submitted the scan copy of Mr. Joy Pratim Sarkar passbook. I have found in passbook of Mr. Joy Pratim Sarkar, Rs.10000/- has been kept Set Hold Condition by State bank as per my complain (on 04/05/2012). The money is too important due to urgent require for her mother treatment. Till now i am not getting solution.

Following transaction slip details have been given below for consideration
Reference id :10823158
NEFT UTR No. : AXISI[protected]
Time Stamp :03/04/2012 11:24 PM
Debit Account Id :[protected]
Credit Account Id :MAITRAYEE MANNA [protected] SBIN0000056
Transaction Amount :10000
Transaction Currency : INR
Schedule Date : 4/3/2012 11:24:47 PM


So therefore, I humbly request you to take necessary action for clearance the holding amount and normalized the transaction.
Thanking you.

Susovan Chandra
contact email: [protected]@gmail.com