[Resolved]  Axis Bank — not changing DOB

Address:Punjab

Dear sir,
I requested so many times to Axis Bank customer care that I cannot generate telepin for my credit card no 4718 xxxx xxxx 2288. they given request id as 7302487 , 7312590 and 7314301. customer executive told me to problem is dob not matching so I have to submit DOB proof so I am attaching pan card as a proof. I don t have any other .. I so many times mail earlier to for the same problem which I am facing. so pl. changed the DOB so that I can generate the telepin for my card. They every time mailed that

" Mr. Mazumdar, We acknowledge your mail regarding rectification of date of birth on credit card account.We are unable to initiate the request to rectify the date of birth without the valid passport"
Sir pl. tell me if i don not have any passport then i am not able to change the DOB. is PAN Card is not a valid proof?

pl. see the matter i 'll be very thankful

thanks
Debasish Mazumdar
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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DATE OF BIRTH — DATE OF BIRTH

Respected sir,
FILE REF:031040
Misccelenous form: 12/12/2008
date of birth: 26/06/1988...my original dat of birth is 26/09/1988.
inspite of telling, several times it is showing the same wrong date of birth.we ahve already paid, 2000 rs for this.again it is printed wrongly hat 26/06/1988...please try to correct it..as 26/09/1988

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