[Resolved] Axis Bank / Vehicle Loan Department — Security Check misused by axis bank - Loan Account # AUR[protected] | |||
I took a Motor Car Loan of 4 Lakhs through Axis Bank through one of your agent by name Jaffer for buying a Tata Safari thru CONCORDE MOTORS, Mysore Road, Bangalore. For applying for a loan I had given 8 security checks in the below series to that person. 437469 437470 437471 437472 437473 437474 437475 437476 Now that I have been paying all the premiums up to date without any bounce through my CITIBANK account but I had a problem when I got a check being produced for Rs 5200/- (Check Number 437475) when I cross verified I found to that I had issued this check to your person. Since your loan EMI of 8352 was to be cleared the very next day and this unknown transaction worried me a lot to ensure that the next EMI doesn't gets bounced by getting sufficient money transferred to my account by borrowing. I am regular customer and had even took a Personal Loan ([protected]) from you which I have cleared with good terms. In this as well I had to followup atleast more than 20 times to get the last cash back check of 1%. lately after seeing this kind of misuse of surety checks I am afraid to transact any further with Axis Bank so I didn't even approach them for another Loan that I have taken. So I would request you to kindly look into this with utmost importance and get my amount re-debited as well get back my faith in you else I will have no other option left rather than to take necessary legal action on the person responsible. I had raised a request with Citibank to find out the Beneficiary details to whom the amount was credited and found that it was credited to Mr Mani via Bank of Maharashtra Account. I am continuously following with Mr Prasad via Mobile ([protected]) and I haven't been given any confirmation as to when I will be getting my money back. Nor they have voluntarily informed me about the status. Financially I am very tight and finding it difficult to compensate as well as keep following up with them. Please help me to get my money back and compensate to my time, money and mental tension I encountered because of a wrong Axis bank Employee. Thanks, Kamal Mob: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
This problem is not solved till date, It so happened that they asked me to find out the Person Name, Bank Name and Account # of the person who misused it. I had got the photocopy of that check from Citibank after many calls to the customer care. Finally when I found that the Person was C.Mani having an account with Bank of Maharashtra and Account # is one of the mentioned [protected] 02 OR [protected] 02. After doing all this thing, I was smartly handled by the Axis Bank Manager. He asked me to go directly to BOM and speak to manager and get the Money on Myself.. The Worst part of Axis Bank.. As I had to join a new company, I never got a time to approach Axis Bank, Neither got any time to visit BOM. Is there any Senior Persons from Axis Bank who can help me to get my Money Back or I'll be left with only one option i.e. to lodge a complaint agianst Axis Bank Auto Loan Department to have wrong person in their dept who have cheated me in the name of surity checks.
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