[Resolved]  Axis Remit — Axisremit-They are taking money from US bank and not transmit

10 Days Past Now

hi,

i also transfered money using the axis remit service, generally i send it using money2india but as it is not working in australia i used this service, i went by the name axis and thought it to be good, i sent it just yesterday, the money is gone from my account but the status on axis site is still showing as money awaited, can you tell me if your money did reach india or not ? if not then i will ask my bank to recall this transaction immediately. pls help

Hi,

I am also facing the same "money awaited" issue. Wondering, what happened to your transcation? Please throw some light. Thank you.

Cheers
TR

Please don't use Axis remit services.

There are involved in malpractices. Their transactions are not transparent. In 9 out of 10 transfers you will find your rates are manipulated and delay in funds transferred to the beneficiary account. All the bad credit goes to Times of Money. They are culprits for these manipulations. If you look at closely their indicative rates and market rates on the day of transfer, you will notice that they will cut nearly 30 paise down into their pocket.

NEVER EVER YOUR AXIS REMIT OR TIME OF MONEY SERVICES.

I should have read these reviews before. It took 4 weeks for me to create the AxiRemit account and add bank account . Once the bank account added, I tried to transfer the amount. But it took nearly one week saying I need to verify my bank. But there is no option in website to verify (enter the amount credited/debited my account). But I need to send amount ASAP to India, tried to withdraw the amount from my bank and then realized that the AXIS bank is already debited the amount. And the withdraw process caused me an insufficient balance fee by the US bank. Now I don't have any option to send money, since it is already debited by AxisRemit from my account. Called customer service, but some non professionals attended the call. Sent a mail and waiting for them to get at least the amount debited.

I believe there will be some option in US to complain about this. I am planning to log a complain in Consumer Financial Protection Bureau (CFPB). Please let me know if someone is aware of anything else.

I used SBI remit, and Icici money2India before and never faced these type of issues. I am planning to continue using ICICI money2India.

Please never use AxisRemit service.

Axis Remit — Problem in login

Its very disgusting service i find ever.. up to now i create few account nothing working.. just recently my n have ew account ID: shaboo999 U dont have proper login page for axisremmit.com Its money matter u have to friendly use of service not complex

Incompetent and unproductive customer service, they can't provide status or help customer in anyway. It's been almost 7 days since I transferred money from US account, wire got processed on the same day. Initially axis remit guys kept claiming they haven't received funds, and after sending confirmation from my local bank today cs rep told me hey received funds (after they put me 20 mins hold). But now they can't credit my India account 4 days from now - not sure why and they don't know why either
I think these guys keep all transactions on hold, piss of the customers and finally send the money only when exchange rate is low - stupid practice for a well known banking company

I wish I had reviewed these comments before sending money through axis bank, stay away from using axis remit -

Axis remit service us worst and their customer service is brutal, On Jan 21st i intiated the remittance till feb 19th ( today) they haven't send the money to beneficiary's account, When i want complaint they will ask to send a email, I sent tons of emails and never get any reply from them, I am just tired with this stupid bank, And the worst part is they don't even cancel the transaction and u never get my money back .
If something happend to u r transaction that is it, they will take all the money .

I have opened a case with Consumer Financial Protection Bureau regarding this, I am working with them to open a federal case against these guys .

I will update again once i got any information on this case .

please let me know if your issue is resolved, and what you have to do to resolve the issue? as i am in same boat [protected]@gmail.com