[Resolved]  Axis Remit — Being Cheated!...5 days after money deducted from account, status still shows "money awaited " -

I initiated a transfer of SGD 12500 (Remittance Ref # [protected], Remittance Ref # [protected], Remittance Ref # [protected]) on the 5th Sept – Thursday.
The money was immediately deducted from my Singapore DBS account. And 5 days from the day of transfer, I still see the status as money awaited!!! Are you kidding me?

I have been transferring money through various banks from past 5 years and it never took more than 2-3 days. The transfer rate on 5th Sept was 52.29 and the rate has already come down drastically and I don’t know what the bank is waiting for!
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Aug 14, 2020
Complaint marked as Resolved 
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DON’T RESPONSE ANY MOBILE CALL IN THE NAME OF CUSTOMER CARE. BECAUSE THERE IS SO MANY FRAUD PEOPLE WHO CALL U IN THE NAME OF CUSTOMER CARE & AFTER TAKEN YOUR ALL DETAIL LIKE ATM DEBIT CARD NO. AS WELL AS PIN NO. THEN THEY WITHDRAW MONEY FROM YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE. SO BE CARE FULL. IF POSSIBLE GO & MEET YOUR BRANCH MANAGER OR CALL CUSTOMER CARE TOLL FREE NO. WITH REGISTERED MOBILE NO. DON’T RESPONSE ANY MAIL ALSO. SO BE CAREFUL.
DON’T RESPONSE ANY MOBILE CALL IN THE NAME OF YOUR BANK CUSTOMER CARE. BECAUSE THERE IS SO MANY FRAUD PEOPLE WHO CALL YOU IN THE NAME OF CUSTOMER CARE & consumer forum, AFTER TAKEN YOUR ALL DETAIL LIKE ATM DEBIT CARD NO. AS WELL AS PIN NO. DATE OF BIRTH, THEN THEY WTHDRAW MONEY FROM YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE. SO BE CARE FULL. IF YOU HAVE ANY PROBLEMS GO & MEET YOUR BRANCH MANAGER OR CALL BANK CUSTOMER CARE TOLL FREE NO. WITH REGISTERED MOBILE NO. DON’T RESPONSE ANY EMAIL ALSO. SO BE CAREFUL. ONE THING YOU SHOULD KNOW THAT CUSTOMER CARE NEVER CALL YOU OVER TELEPHONE. IT IS YOUR RESPONSIBILITY TO KNOW YOUR COMPLAIN STATUS TO CALL CUSTOMER CARE TOLL FREE NUMBER.
please let me know if your issue is resolved, and what you have to do to resolve the issue? as i am in same boat [protected]@gmail.com
Please tell me how did u resolve this issue ? I am facing the same trouble.

How to get back the money ?

please help me

[protected]@gmail.com

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