[Resolved]  Bajaj Allianz — motor insurance

Bajaj Allianz motor insurance — Improper disbursment of claim

Dear sir/madam

I had an motor insurance from Bajaj allianz. i met with an accident and my front portion towards right was damaged, during the reparing works it was noted that the cluth had badly burned out and engine was also damaged from inside due to execive heat . but now it is noted that even before the full and final work was completed the company had send me the claim for 50 % of the work only and now it says the other damages are internal once which is not claimable under insurance as thoughs damages are not visible from outside. my car is a new just 1 yr 3 months old car and refusal to such claims stands unjustifiable. please let me know where should i fight for this case. can a insurance company claim the inside damages which are not visible from outside does not come under insurance when the same has been damaged during the course of action. Please suggest me for the same

Did you get any answers? What happened after it?

As there is no contact information, please contact the nos below and we will be happy to help you.

Helpline Number
LIFE INSURANCE
Toll free numbers Standard STD rates apply
MTNL/BSNL[protected] Tel (+[protected]
Tata[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Reliance[protected]
GENERAL INSURANCE
Toll free numbers Standard STD rates apply
Any Landline/Mobile[protected] Tel (+[protected]
MTNL/BSNL[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in

Dear Sir,

I have purchased Private car Package Policy from bajaj Allianz General Insurance Co. Limited having Policy No OG[protected]-00000366 on 9th August 2012.
I sent my vehicle No WB 02 Q7782 on 4th of September to Ganges Ford for accidental repair. The Bajaj Allianz surveyor surveyed and accepted the claim and accordingly the repair work started.
The Ganges Ford raised a bill of Rs 6280. The detail is as under:
Rs
Parts
Cover Protector 88.11
GBP 003
Painting - Body panel 5500
Labour Total 5500
Parts Total 88.11
Service tax on labour 12.36% 679.8
Value added tax 13.5% 11.89
Rounding .20
Total payable 6280


The Bajaj Allianz has considered 70% of labour charges of Rs 6180 as parts and accordingly deducted 50% as depreciation and not paid Rs 2163 which is against the agreement entered with the Bajaj to indemnify all accidental losses as the terms. The term does not specify any deductions on labour charges. However, the BA has done so which is against the said agreement. The matter has been referred to the relevant officials however they are refusing the payment.

Submission:
The aforesaid deduction is illegimate and not bonafide as per the terms of the agrrement. The Ganges Ford who repaired the invoice of labour Charges on which they added Service tax. Had they have treated as parts they should have charged VAT as per West Bengal VAT Act. As the repairing done by the Ganges Ford is nature of labour charges, the Insurer cannot treat this as parts.

In viw of the above we request you direct the BA to compensate the full amount without any deduction.


.

Thanking you.



S. K. Gupta